作為全球第一大手機廠商, 蘋果的一舉一動都是影響整個業界的 '大動作' . 近日, 美國政府正式介入了對於蘋果 'iPhone降速事件' 的調查, 這一事件原是由於蘋果認為手機 '電池壽命下降' , 而隱瞞消費者單方面降低晶片性能所致.
日前, 蘋果官方正式承認自己受到了來自美國政府的調查. 為了平息消費者的怒火, 蘋果給出了 '將更換電池價格從79美元降至29美元' 的解決方案, 並決定在下一版iOS系統更新中允許用戶查看電池壽命, 以及加入讓用戶自由決定是否調低性能的選項.
為表明態度, 蘋果還發表了一份聲明, 表示他們 '絕不會為了迫使用戶購買新機而故意降低性能' . 這份聲明的原文如下:
'About a year ago, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on certain iPhones with older batteries. We know that iPhones have become an important part of the daily lives of our customers and our intention was to improve the customer experience.'
'We sought to further improve the customer experience in December by announcing a significant discount on replacement batteries for certain iPhones. We also announced that we began developing a new iOS feature to show battery health and which would recommend when the user should consider replacing their battery. These actions were taken to further assist our customers and help extend the life of their iPhones. In addition, users will be able to see if the power management feature is being used to prevent unexpected shutdowns, and turn if off if they so choose. These features will be included in a developer release next month and a user release this Spring.'
'As we told our customers in December, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love. Making iPhones last as long as possible is an important part of that.'
'We have received questions from some government agencies and we are responding to them.' ——蘋果官方聲明
此外, 來自全球各地的消費者們已經在著手就性能下降一事起訴蘋果, 集體訴訟數量已經達到32宗.
作為全球第一大手機廠商, 蘋果的一舉一動都是影響整個業界的 '大動作' . 近日, 美國政府正式介入了對於蘋果 'iPhone降速事件' 的調查, 這一事件原是由於蘋果認為手機 '電池壽命下降' , 而隱瞞消費者單方面降低晶片性能所致.
日前, 蘋果官方正式承認自己受到了來自美國政府的調查. 為了平息消費者的怒火, 蘋果給出了 '將更換電池價格從79美元降至29美元' 的解決方案, 並決定在下一版iOS系統更新中允許用戶查看電池壽命, 以及加入讓用戶自由決定是否調低性能的選項.
為表明態度, 蘋果還發表了一份聲明, 表示他們 '絕不會為了迫使用戶購買新機而故意降低性能' . 這份聲明的原文如下:
'About a year ago, we delivered a software update that improves power management during peak workloads to avoid unexpected shutdowns on certain iPhones with older batteries. We know that iPhones have become an important part of the daily lives of our customers and our intention was to improve the customer experience.'
'We sought to further improve the customer experience in December by announcing a significant discount on replacement batteries for certain iPhones. We also announced that we began developing a new iOS feature to show battery health and which would recommend when the user should consider replacing their battery. These actions were taken to further assist our customers and help extend the life of their iPhones. In addition, users will be able to see if the power management feature is being used to prevent unexpected shutdowns, and turn if off if they so choose. These features will be included in a developer release next month and a user release this Spring.'
'As we told our customers in December, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love. Making iPhones last as long as possible is an important part of that.'
'We have received questions from some government agencies and we are responding to them.' ——蘋果官方聲明
此外, 來自全球各地的消費者們已經在著手就性能下降一事起訴蘋果, 集體訴訟數量已經達到32宗.
