Mr. Zhang said that thousands of photos taken during his trip were missing, causing major mental damage to himself and his family. Therefore, the camera seller Xiaomi Technology Co., Ltd. and the manufacturer Shanghai Xiaoer Technology Co., Ltd. were brought to the court, requesting The Xiaomi micro-camera was returned for processing, apologizing, and compensation for various expenses in the journey totaling 13,716 yuan.
Recently, Haidian Court accepted the case.
Mr. Zhang said that his only son has always wanted to go to Beijing to climb the Great Wall and visit the Forbidden City. It coincides with the graduation of his child's elementary school. Mr. Zhang decided to take him to Beijing to play, but his wife and his parents can't walk together, so Mr. Zhang took more photos. Mr. Zhang specially purchased a Xiaomi micro-camera that can take more than 4,000 photos from Xiaomi's official website. Mr. Zhang accompanied his son to play in Beijing for many days and took thousands of photos. He wanted to share with his family. There are thousands of photos in the camera that are missing.
Mr. Zhang believes that the sudden loss of thousands of photos is a malfunction of the camera at some point, causing the memory card to be automatically formatted or deleted. In addition, there are problems with the camera's wireless LAN function and video capture.
Therefore, Mr. Zhang said that he applied for 7 days in Xiaomi's official website for no reason to return the goods, but was questioned by the customer service if there was any misoperation. Therefore, he appealed to the court and asked the camera seller Xiaomi Technology Co., Ltd. and the manufacturer Shanghai Xiao ant. Technology Co., Ltd., compensated for the round-trip tolls, accommodation fees, attraction fees and mental damages incurred during the trip, totaling 13,716 yuan.
Recently, the case is under further investigation.
