recently, The Shanghai citizen, Mr. Zhu, said that in June of this year, he bought a refrigerator at the Jinsheng International household Appliances. After the door, Mr. Chu found a deep scratch on the surface of the Refrigerator. According to the refrigerator number, Mr. Zhu judged that the refrigerator should be produced in 2014. so, Mr. Zhu asked the merchant to return the GOODS.
however, Although the Jinsheng international home, including the market regulatory authorities have come forward to mediate, but the problem has not been resolved. Mr. Zhu said that in June of this year, he bought the refrigerator at the times of the Jinsheng International household Appliances. After paying the money, he and the salesman said, because the home will not be renovated until August, ask the other side this time delivery.
In mid-August, the store brought the refrigerator to the Door. Mr. Zhu: ' after moving back there is a surface scratch, I said that I will not accept the goods today, I said you pull back, I want to go to the shop to negotiate, delivery said you first accept it does not matter, we will certainly deal with YOU.
' Look at the news knews reporter noticed that the bottom part of the refrigerator does have a deep scratch, the inside of the cabinet surface also wear marks.
Zhu said that his home used several times electrical appliances, according to the refrigerator logo, he decided that the refrigerator number before the 14 should be 2014 years of Production. Mr. Zhu: "the machine from the inside of the production code can be seen, it is produced in 2014, I was just bought this 2018, it gave me 2014 years of product, you say how I would accept."
'
after, in the Jinsheng International co-ordination, times Electrical Appliances said can return, but to Mr. Chu Bear 400 yuan return freight. Mr. Zhu: ' I said your old machine to me, is a prototype to me, but also gave me the identification sheet, then you say I must bear your transportation Costs.
'
As a result, Mr Chu reflected the matter to the market regulator, but the problem remained unresolved. Mr. Zhu: ' sent a salesperson, 100 things can not be the decision, then you say how to coordinate, he (boss) do not appear. "
'
Look at the news knews reporters came to Jinsheng International Plaza in the Times of shops understand, sales staff said he just work, the specific situation is not clear, the boss of the phone he did Not. Times Shop salesperson: ' I don't know, anyway he (mr. Chu) is very powerful, he when we big, in Shuawulai. "
'
then, look at the news knews reporters came to Putuo Shiquan market supervision and management of the situation, the relevant staff said that the shop operators for Shanghai Yu Increase trade co., ltd., The problem they have been in mediation, but because of the differences between the two sides, mediation ultimately did not succeed. Zhao Yi Putuo Shiquan Market supervision and management of the Cadres: ' at the time of the initial talk, agreed to replace, ask consumers to bear 200 yuan of freight, consumers do not agree, in our mediation, the operator agreed to exempt the freight, but still did not reach an agreement, while the respondent in the operation of the existence of fraud, we investigate, The process is now under Investigation.
' Look at the news knews
