After successive security incidents, Didi faced a huge crisis of trust. With a little carelessness, the giant of the auto industry may have to be overturned. Under the strong desire for survival, Didi has finally begun to comprehensively rectify. .
Didi has opened a channel of advice for the whole society on September 26th. In just a few days, Didi has received 69,301 comments and suggestions. Among them, 42022 are from passengers and 25470 are from drivers and owners. , 1065 people from the current has not used the drop, 744 from the rental company and other partners. The opinions involved 17034 product function categories, 14179 rules and regulations, 12,695 customer service services, 11838 related expenses, Other classes 13555.
Drip official said that he sincerely thanked everyone for the 69,301 comments and suggestions, and will carefully sort out and learn during the National Day holiday. After the long holiday, the content will be publicly replied to the public.
Source Didi Travel Official Weibo
As an ordinary consumer, the author believes that the emergence of Didi is indeed convenient for many people, but because there are no perfect norms and safety emergency measures, it has led to many tragedies. If you start to pay attention to consumer safety issues early, many safety Accidents may be avoided, and it is hoped that the improved drip will protect consumers' lives and property.
