Beijing time on September 22 morning news, some Apple users complained on social media on Friday, some Apple retail stores computer shopping system crash, resulting in they can not mention the new iPhone on the same day.
According to Twitter users, because of system failure, they were forced to wait in the retail store for a long time before they got the iPhone XS or XS Max they booked.
'The Apple Store system has crashed,' wrote a former Microsoft executive, Steven Sinofsky, on Twitter. 'Users can't get their reservations today.'
Apple did not comment on this issue.
When booking an iPhone, users can choose to ship home or go to the nearest Apple retail store. These retail stores can complete the transaction when the user arrives at the store.
Retail store system failures don't seem to have a lasting impact on Apple. Usually, after Apple's latest flagship phone goes on the market, people's ordering enthusiasm will continue throughout the weekend. But Apple has not disclosed the new product release for the first weekend of sales many years ago. data.