On September 7, DCCI, the third-party data organization of the Internet, released the “Report on the Use of Chinese Netizen Network Delivery Service (2018 Summer)”. The report shows that the total consumption of food and beverage in China will exceed 4 trillion yuan in 2018, of which 2018 In June of this year, the number of network take-out users in China has reached 364 million. From 2017 to 2018, the usage rate of Internet users in China has increased from 39.3% to 45.4%, that is, more than 40% of netizens have used network take-out services. In addition, schools, enterprises, unit canteens, air road transport and other food scenes also have huge dining needs.
At the same time, the increasing demand for group meal distribution has placed higher demands on the group meal industry, especially in how to provide customers with efficient, healthy and safe catering services. Currently, most catering companies are labor-intensive. And the level of management, it is difficult to meet the increasing demands of customers.
On September 5, Changhong launched the world's first smart kitchen system in Mianyang, Sichuan. The system uses the cloud data to open farms, clean vegetables, cold chain distribution, smart cooking to mobile food ordering, food traceability, etc. The whole process, realize 'end cloud integration', logistics, information flow, capital flow, high integration, mutual value-added, providing safe, delicious and efficient intelligent catering solutions for catering enterprises.
Layout artificial intelligence, thick accumulation, industrial transformation, flowering results
Zhao Yong, Chairman of Changhong Company
'Smart kitchen system is one of the results of Changhong's service-oriented manufacturing transformation.' Zhao Yong, chairman of Changhong Company, pointed out.
It is understood that the kitchen robot back-end system can provide energy consumption, food quality, diners feedback and other data in real-time reverse to the suppliers of ingredients, farms, kitchens, etc., to form food traceability, directional planting, order purchase, recipe optimization, energy management. Data loop closure, making planting more precise, food safer, dishes more delicious, energy more efficient.
From the outside world, Changhong, who has always been known for its home appliance manufacturing, suddenly surprised the introduction of smart kitchen systems for enterprise users. In fact, Changhong’s strategic transformation is not groundless, but accumulated after a long period of accumulation. Changhong has made great achievements in the layout of artificial intelligence strategy in recent years.
In recent years, Changhong has launched the world's first voiceprint recognition artificial intelligence TV, the world's first image recognition artificial intelligence voice air conditioner and other intelligent terminal products based on its core technology capabilities such as image speech recognition and deep neural learning (DNN).
In order to better integrate resources and consolidate the capabilities of artificial intelligence technology, in early 2017, Changhong took the lead in setting up an AI laboratory in the home appliance industry. According to its director, Zhang Huayi, AI Lab combines the needs of TV, refrigerator, air conditioner, and intelligent vending machine. In the face recognition, target detection, voiceprint, TTS, NLP and other directions have done a lot of intensive research work and achieved a series of results, and widely used in smart home equipment.
In the aspect of Changhong Artificial Intelligence Smart Home Solution (CHiQ Life), the concept of full-space voice interaction was proposed for the first time, which brought a new interaction mode for artificial home technology application of smart home, real-time interaction and real-time response of smart devices in home space. , to provide users with the 'on call' comfort service.
Li Wei, general manager of Sichuan Changhong Electric Co., Ltd., said, 'As the pioneer and leader of the world's artificial intelligence TV, Changhong must adhere to the leading industries of artificial intelligence technology and products, and provide users with increasingly smart products and more and more. Personalized service, maximizing the value of 'product + service + content'.'
At present, Changhong is actively promoting the transformation of service-oriented services, enabling platformization and commercialization of capabilities, and transforming service-oriented manufacturing enterprises that integrate product, service and platform operations. It is understood that Changhong has built an industrial service platform, research and development, and manufacturing. , supply chain, finance and other manufacturing service capabilities are serving enterprise-level users to meet the needs of intelligent development for small and medium-sized enterprises.
As a member of the National Artificial Intelligence Industry Technology Innovation Strategic Alliance and the Vice Chairman of the Sichuan Artificial Intelligence Alliance, Changhong's development achievements in the field of artificial intelligence are obvious to all, and have played a leading role in the industry benchmark.
The catering industry is in the ascendant
How did Changhong resolutely enter this field, intending to solve the problem for catering enterprises?
As is known to all, with the rapid increase in consumption levels, the experience of traditional dining scenes can no longer meet the increasing demands of diners. At the root of the problem, there are deficiencies in the cost of labor, logistics costs, energy efficiency, etc. It is very difficult for diners to satisfy the taste of the dishes. So we often hear 'our restaurant is too horrible' and complaints from consumers.
According to a recent survey of corporate canteens, nearly 50% of diners believe that the taste of the food is poor, and the safety is not guaranteed. It can be seen that the taste and safety of the dishes has become the most concerned issue for the diners.
On the one hand, the diners are dissatisfied with the service capabilities of the catering enterprises, and on the other hand, the catering enterprises are at a high level of operating costs.
According to the survey, the uneven level of chefs in the catering industry is the main cause of poor taste of the dishes. The low profit of the group meal, the operating costs cause the catering enterprises to not hire more senior professionals to make group meals. The salary of staff still accounts for nearly 40% of the cost of group meals. According to the “2017 China Group Food Development Report” issued by the China Hotel Association, technicians and senior technicians only account for about 9.4% of the total number of employees, which inevitably leads to the difficulty of getting the taste of the food. Recognition.
According to the "Daily Finance Network" report in March 18, nearly 70% of the group chefs' salary is concentrated at 4000-6000 yuan per month. The high labor cost, it is easy to cause the group meal enterprises to neglect food safety during the operation process. Management, especially the procurement of food, storage, processing and other aspects of the diners are quite worried. In addition, the demand for diners is not accurate enough, resulting in a large amount of group meals waste; high information barriers, resulting in inaccurate procurement of ingredients, at the same time, blind planting, production The rate of return on production in the district is difficult to increase.
Even so, the group meal market is still known as the catering industry 'the last blue sea'. According to the China Cuisine Association research report, in 2017, the Chinese group meal market reached 950 billion yuan, and the annual growth rate exceeded 20%. Growth. The huge market capacity can still attract a large number of emerging catering companies to enter.
Open up the industrial chain to achieve process standardization, reduce the cost and efficiency of catering enterprises
After discovering this business opportunity, Changhong has fully utilized the data operation capability, software capability and manufacturing capability accumulated over the years to build the world's first smart kitchen system that has opened up the industry and the industry. The system takes the kitchen robot as the core and realizes the end cloud integration. Design, highly integrated logistics, information flow, capital flow, mutual value-added, can provide users with safe, delicious, efficient intelligent catering services.
For a long time, the food industry's production of ingredients, food distribution, food processing and other aspects of the self-contained system, to a certain extent, resulting in low operational efficiency, food safety can not be guaranteed.
According to Liu Dong, general manager of Changhong Software and Service Center, Changhong Smart Kitchen System has completely changed the traditional food production process, connecting consumers, kitchen robots, supply and demand trading platforms and other systems and equipment through data. Consumers can use mobile phones. Ordering, paying, taking meals, the kitchen robot intelligently completes the production of dishes, out of the pot, cleaning, etc. according to the prefabricated recipe making process, and the supply and demand trading platform completes the process of food storage, food traceability, supply, etc. Not only can the current group meal be reduced The phenomenon of food waste also improves the efficiency of food circulation, avoiding blind planting and procurement.
Take the clean vegetable workshop as an example, it is the hub of the whole smart kitchen system, connecting planting, supply chain, kitchen robot, etc. It integrates logistics and distribution center, can realize food standardization, standardization of transfer container, standardization of material package. Highly automated clean dishes Workshop, reduce human participation, try to avoid secondary pollution, and further ensure food safety. At present, Changhong has built a first-class clean vegetable workshop in Mianyang and other places, with an automation degree of over 70%.
Xie Kaihua, president of the Sichuan Third Industry Association, believes that Changhong's smart kitchen system realizes the interconnection of people, equipment and information. It is a typical business of Changhong to enter the Internet of Things. The Third Industry Association actively supports the promotion and application of Changhong in Sichuan.
In this smart kitchen system, the kitchen robot is responsible for the cooking of the final dishes, automatic feeding, automatic cooking, automatic cleaning, 5 devices only need one person to operate, saving time and effort. According to Pan Xiaoyong, general manager of Changhong Intelligent Kitchen Robot Technology Co., Ltd. Changhong kitchen robot adopts electromagnetic heating system, which can accurately control temperature between 0~300°C. The temperature of the pot wall can be raised to 80°C in 10 seconds under cooling condition. For the special stir-fry dishes of Sichuan cuisine, the cooking temperature can be constant. Above 200 °C, to ensure the taste is pure. Changhong kitchen robot with intelligent scooping technology, in the face of large portions of the food can also make it evenly heated, eliminate semi-ripe. Through the soot self-cleaning system, achieve slag separation, water and oil separation, water vapor Separation, keep the kitchen always clean and tidy.
After the kitchen robot is enabled, the catering company can reduce the amount of chef use and save labor costs. Not only that, but the professional food distribution system will also reduce the waste of ingredients. Pan Xiaoyong told reporters that it is estimated that a 15-person kitchen team in Chengdu It is estimated that the annual labor cost will be 198,200 yuan, and it will produce long-term economic benefits.
Now, Changhong kitchen robots have formed arrays of products such as 30KG and 8KG, which satisfy a variety of dining scenes such as learning, enterprise canteens, professional catering companies and so on.
It is understood that the core of Changhong kitchen robots is the preparation of preset recipes. In order to provide users with more delicious, more stable and richer recipes, Changhong has established a recipe research and development team. First, develop a well-recognized standardized Sichuan cuisine recipe. The team consists of famous culinary masters and system engineers. Among them, the culinary masters are masters of Chinese culinary arts, enjoy the State Council subsidy experts, the world chef federation international judge Lan Minglu, Chinese culinary masters, Chinese culinary association director Lan Qijin, Sichuan chef club Chairman of the Board of Directors, Bao Yuyan, Director of the National Vocational Skills Appraisal Institute, and Chen Hong, a master of Sichuan cuisine, is mainly responsible for food development. The system engineer is mainly responsible for the engineering of the cuisine and the development of standardized procedures.
At present, the Changhong recipe research and development team has standardized 65 dishes, such as Huiguo meat, Kung Pao chicken, fish-flavored pork, Ma Po tofu, and 455 specifications. With the development of recipes, there will be more dishes to choose from. This will also have a profound impact on the standardization of Chinese food production.
The initial results of the transformation results have formed a business model
At present, Changhong kitchen robot has been used in China Agricultural University-Changhong Laboratory, Liangshan Prefecture Early Childhood Center, Mianyang Normal University, Changhong Zhizao and other dining halls for more than a year, and has been well received by logistics units and users.
'Education system is one of our important markets. Next, we will base ourselves on the education system of Sichuan Province. In Mianyang University, we will fully expand the canteens of enterprises and institutions, realize regional scale and integration, and form a replicable and promoteable The business model is then rolled out across the country. ' Pan Xiaoyong pointed out.
'The birth of Changhong Smart Kitchen System has more social significance besides having commercial value.' In the view of Sichuan Third Industry Association, Changhong collects various system and machine data through data cloud center to understand user consumption trends. Governments, research institutions, businesses, consumers provide analytical reference and consumer guidance, and provide a basis for precision planting and breeding in agriculture. Through these data analysis, agricultural disorder can be avoided and resource waste can be avoided, farmers can be accurately planted, and national poverty alleviation policies can be realized. Accurate poverty alleviation, at the same time, the future also provides conditions for the establishment of a green kitchen waste recycling system to achieve environmental protection and pollution-free industrial chain.
Yuan Chao, deputy secretary-general of the China Central Kitchen Federation, pointed out that the market for group meals is huge. Apart from the canteens of schools, enterprises and institutions, large-scale events, conference meals, and group delivery, it is also an important part of group meals. Changhong wisdom kitchen system market.
In recent years, Changhong has actively laid out the Internet of Things industry and used data operations as a link to open up users, equipment and services, and gradually formed a 'user-centric' industrial ecology. The smart kitchen system is the result of service-oriented manufacturing transformation. 1. It is foreseeable that Changhong will set off a kitchen revolution in the catering industry in the catering industry. It seems that after the hungry, the work of the kitchenrs is really difficult to protect.
