In recent years, the catering industry has used robots to communicate with the front desk, and the use of robots for food production has become a trend. Many companies have entered the market. However, on the one hand, robot manufacturers have intensively researched and developed various types of robots in the catering industry. Most catering companies are abandoning after purchasing robots. How can the catering industry robotize?
Status: The continuous development of catering robots is difficult to go after the company enters the market.
In the past few months, there have been robotics companies in China that have announced the release of a practical brand of catering robots. The robots developed in the past are responsible for the smooth transportation of drinks and the recycling of tableware. It is equipped with a 'returning customer system' and uses the data form to 'remember' guests; Hong Kong has also released the first personal intelligence intelligent milk tea robot, equipped with sensors that enable it to analyze and judge the weight of water, milk, etc., and adjust according to feedback. Self-action, the fastest 9 cups of milk tea production in 12 minutes.
With the successful development of these robots, Chinese catering companies are also arranging robotic catering. As mentioned above, the hacking robot is currently working in a large Chinese catering establishment in Beijing, some restaurants in Hong Kong have started work; recently, Jingdong and future restaurants have cooperated. A smart restaurant project involving robots will be open at the end of next month...
However, it is not difficult to find out the catering enterprises that have introduced robots in the past. Guangzhou, Xiamen, Hefei, Ningbo and other regions have cases in which restaurants are abandoned after the introduction of robots. The reason is that robots are communicating with customers. The ingredients and other aspects have limitations, and because the quality of the guests is not high, some robots face three days of maintenance.
Solution: The kitchen robot should be the main force. The front-end robot needs further development.
In a complaint, the author found that the robots responsible for communicating with consumers at the front desk received more complaints. Many people worried that the kitchen robot could not make a variety of dishes, which led to the loss of some guests. Learning 'The systematic use of the robot in a large number of applications enables the robot to imitate the chef's movements, thus enhancing the learning ability of the new dishes. It allows the restaurant to hire more workers to develop the dishes, and the heavy frying process is carried out by the robot. In addition, it is easy for the front-end robot. Under the ruin of low-quality consumers, the kitchen robot can be isolated from the consumer in the form of a glass wall, showing the theme of the robot restaurant and avoiding vandalism.
The robots that are responsible for communicating with consumers at the front desk are currently not burdened with high load capacity, and are susceptible to human-induced damage. Many catering companies are suffering from headaches, while consumers have higher expectations for their communication skills and placement of dishes. Some front-end robots are not pleased on both sides, but nowadays more and more technologies are being used in robots. The ability of front-end robots to deal with problems is further enhanced. Like in communication, today's speech recognition, intelligent search, etc. are taking robots. Language, the response system has become more perfect; the repeat customer system mentioned in the previous article can use data to keep in mind the preferences of guests. Compared with the staff, the memory is more accurate and complete, and it has more advantages in maintaining repeat customers.
With the current outsourcing industry's entry, the competition for offline catering is becoming more and more fierce. How to improve the competitiveness of the catering industry has become a headache for many companies. Using robots into catering can not only be a powerful and effective means of attraction, but also In terms of labor, the cost can be further reduced. I believe that future robots will be widely used in restaurants to contribute to the intelligentization of the catering industry. Before that, related food machinery and equipment will be required to speed up the development of food-related robot equipment. Research and development, so that the products meet the ecology of the catering industry.