When sending a repair vehicle, pay attention to whether the service personnel first check and repair, whether the fault diagnosis of the vehicle is clear, and whether the quotation is clearly marked. This is the basic service standard, and can also be used to preliminarily judge the service standardization of the repair shop. Can be truly responsible for the vehicle, responsible for the customer.
Question:
How do consumers choose a reliable car repair shop?
Reply:
China Search recommends the following answers for you:
At present, China's automobile after-sales service market is mainly divided into three camps. The comprehensive provincial and municipal auto repair associations and other expert opinions provide the following reference opinions for everyone to repair and repair the car.
The first type: 4S shop led by the OEM
Reliable index: ★★★★★
The scale of the enterprise is large, and the maintenance service project is comprehensive. It must obtain the qualification certification of the national maintenance industry and the authorization of the OEM. The advantage is that the single brand has deep service capability, real-time technical update and technical data guarantee, and the accessories are perfect and relatively stable. .
Second: chain, comprehensive garage
Reliable index: ★★★★☆
The comprehensive auto repair factory is a special industry in the relevant national laws and regulations. It also needs to obtain maintenance qualifications and pass the environmental protection, safety, fire protection, public security department approval or filing, and the level is one, two, and three types of comprehensive maintenance enterprises. Subdivided into professional insurance, accident repair, large-scale painting, sheet metal repair shop, model repair shop, regional chain repair, one-stop service, oil change center, tire shop, etc. Generally speaking, the chain brand is qualified. Relatively strong in terms of strength, but overall the quality of service is uneven, disorderly competition.
Third: car wash, beauty shop
Reliable index: ★★★☆☆
Remember, don't do maintenance projects in such companies. They generally only have service standards and experience in car decoration and beauty services. These companies generally do not have maintenance qualifications, and there are no related special maintenance tools. Maintenance staff's reserve.
'Tips'
How to choose the correct service place?
1. Try to choose the nearest one. This is the only standard to save time.
2. Personnel qualification inspection. When sending the vehicle for repair, pay attention to whether the service personnel first check and repair, whether the fault diagnosis of the vehicle is clear, and whether the quotation is clearly marked. This is the basic service standard, and can also be used to judge the repair shop. The service is normative, can it be really responsible for the vehicle, and is responsible to the customer.
3. Use of accessories. To ensure the use of quality branded mainstream brand accessories as much as possible.
4. Is there a license for mainstream brands. If the tire store has Michelin, Bridgestone and other brand authorizations, it is also one of the standards for maintenance enterprise evaluation. There are mainstream brands in the first line to ensure the quality of service.
