On August 9th, the Tmall TES Summit kicked off. As a mobile phone brand that has always been user-oriented, OPPO won the Best User Experience Award for Communication Products. This is also an affirmation of OPPO's continuous deepening in user experience over the years.
TES is the abbreviation of Tmall (Consumer Electronic BG) Ecosystem Summit, which is Tmall Consumer Electronics Ecology Summit. Every year TES will look forward to the direction of industry development, gain insight into consumer shopping trends, and integrate the ecological strength of Ali Group to help businesses Digital transformation for empowerment and support.
OPPO pays great attention to the core needs of online purchase users. In order to further enhance the logistics experience of online purchases, OPPO has increased the number of shipments in the country to promote the rapid delivery of warehouses. Good service to Tmall consumers, let consumers enjoy the surprise receiving experience. In addition, OPPO official 400 hotline and Tmall pre-sales customer service team for a long time for Tmall users to provide 24 hours of uninterrupted 365 days of non-snoring service, let The user can enjoy convenient service anytime and anywhere; the after-sales team implements the after-sales first responsibility system and the worry-free delivery service, and the customer service has a one-time solution responsibility for the user's appeal, and the one-time resolution rate is over 90%; At the same time, users can enjoy the OPPO convenient and professional repair service without leaving the house. The service completion time is as fast as 72 hours. In addition, the store is based on the consumer experience to make refined operations, and strive to continuously create a better consumer experience for users. .
At the same time, OPPO is constantly iterating on products based on the concept of bringing users a better experience. Recently, the flagship new product Find X has been well received by users, and the highest screen ratio of 93.8% has brought unprecedented vision to users. Experience, the first day of the first sale is the Tmall platform full-price segment of mobile phone sales and sales double champion.
As a mobile phone brand that is deeply loved by users, OPPO will continue to focus on the continuous improvement of user experience in the future, and use this as a concept for product development and service optimization. The best user experience award awarded by Tmall TES Summit is Affirmation of past achievements, I believe that the future OPPO will continue to deepen in the user experience, bringing more experience and excellent products and services to the majority of users.
On August 9th, the Tmall TES Summit kicked off. As a mobile phone brand that has always been user-oriented, OPPO won the Best User Experience Award for Communication Products. This is also an affirmation of OPPO's continuous deepening in user experience over the years.
TES is the abbreviation of Tmall (Consumer Electronic BG) Ecosystem Summit, which is Tmall Consumer Electronics Ecology Summit. Every year TES will look forward to the direction of industry development, gain insight into consumer shopping trends, and integrate the ecological strength of Ali Group to help businesses Digital transformation for empowerment and support.
OPPO pays great attention to the core needs of online purchase users. In order to further enhance the logistics experience of online purchases, OPPO has increased the number of shipments in the country to promote the rapid delivery of warehouses. Good service to Tmall consumers, let consumers enjoy the surprise receiving experience. In addition, OPPO official 400 hotline and Tmall pre-sales customer service team for a long time for Tmall users to provide 24 hours of uninterrupted 365 days of non-snoring service, let The user can enjoy convenient service anytime and anywhere; the after-sales team implements the after-sales first responsibility system and the worry-free delivery service, and the customer service has a one-time solution responsibility for the user's appeal, and the one-time resolution rate is over 90%; At the same time, users can enjoy the OPPO convenient and professional repair service without leaving the house. The service completion time is as fast as 72 hours. In addition, the store is based on the consumer experience to make refined operations, and strive to continuously create a better consumer experience for users. .
At the same time, OPPO is constantly iterating on products based on the concept of bringing users a better experience. Recently, the flagship new product Find X has been well received by users, and the highest screen ratio of 93.8% has brought unprecedented vision to users. Experience, the first day of the first sale is the Tmall platform full-price segment of mobile phone sales and sales double champion.
As a mobile phone brand that is deeply loved by users, OPPO will continue to focus on the continuous improvement of user experience in the future, and use this as a concept for product development and service optimization. The best user experience award awarded by Tmall TES Summit is Affirmation of past achievements, I believe that the future OPPO will continue to deepen in the user experience, bringing more experience and excellent products and services to the majority of users.
