The continuous high temperature makes air conditioners become one of the high-frequency appliances used by people. The after-sales demand for air-conditioning maintenance has also increased accordingly. However, the problems in the maintenance process have made the consumers unable to prevent them. Disease-free repair, minor illness, overhaul, high-priced maintenance ... all kinds of industry chaos frequently.
For the fictional failure of air conditioners and other electrical appliances, minor illnesses and other chaos, Suning Appliances recently proposed a set of air conditioning industry maintenance standards, according to air conditioning, the number of cabinets, different maintenance levels. All types of household air conditioning, maintenance 40 yuan, 30 yuan for inspection, 50 yuan for simple repair; 1.5P home hanging machine with the highest quantity of possession, small repair price 60-80 yuan, medium repair fluorine 150 yuan, new refrigerant 200 yuan, overhaul up to 240 yuan cap. This set of maintenance standards has been obtained China's home appliance service maintenance association and the home appliance industry association's recognition, with the industry standard guidance price, consumers no longer have to be afraid of being pitted.
Not only that, Suning also adopted a full process control, forming a full set of transparent and reasonable maintenance price specifications. The price standard on the official website, WeChat public number has a clear price announcement, so that consumers can verify the terms of the charge. If the service is not satisfied , also provide consumers with multi-channel evaluation complaints, to ensure that the day is accepted and followed up by a dedicated person.
Yan Heng, executive vice president of Jiangsu Household Electrical Appliances Association, said that Suning has made positive contributions and contributions to the home appliance industry, hoping to provide consumers with better services and better protection of consumer rights.