The hot sale of Find X has made the OPPO brand more popular among users. The user-oriented OPPO has been launched in recent years to fully satisfy the needs of users, and to launch products and services that satisfy customers. During the period, OPPO launched a new repair service, allowing users to repair their mobile phones without leaving home.
At present, OPPO mobile phone users have been able to find the repair service in the service options of the OPPO+ application pre-installed on the mobile phone. The application for the repair service is divided into four steps: filling the repair order, picking up the machine, repairing and returning the mobile phone. The user only needs Simple registration on the line and description of the condition of the equipment can be applied for repair, the process is convenient and fast, and the user can check the progress of the repair through the OPPO+ application at any time during the repair process. According to the after-sales test results, the warranty is not accepted. Cost. It is worth mentioning that the OPPO repair service has chosen to cooperate with SF Express in logistics delivery, and has achieved two-way free postage, which also reflects OPPO's user-centric brand concept.
In addition to the OPPO+ application, users can also get OPPO's repair service assistance in OPPO customer service WeChat public number, OPPO official website and telephone customer service. It is truly targeted for users of different ages and different usage habits. Covering the country's year-round customized service.
Previously, OPPO had launched an OPPO Care service with a price of 199 yuan and 249 yuan respectively for the problem that the current mobile phone products were easily broken due to accidents. Users who purchased the OPPO Care service can enjoy the screen protection and extend the security. Back cover protection, one-time purchase OPPO Care service in addition to the more comprehensive protection of the love machine, the overall price is also more value than a single service purchase.
This upgrade in product after-sales service fully reflects OPPO's brand concept based on user needs. In terms of products, OPPO Find X's listing has received unprecedented attention and rush to users, and OPPO has been researching and developing through continuous efforts. The accumulation of technology has brought users such innovative experiences as VOOC flash charging, face payment and the dual-track periscope structure we see on Find X. The release of Find X has created a new look of smartphones. Such a futuristic product, I believe that OPPO can now provide users with a better user experience with more comprehensive after-sales support.
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