Set micro-network news (text / Luo Ming) Yesterday we reported that Lenovo officially pushed the ZUI3.9.108 stable version to its Lenovo Z5 mobile phone, causing many users to fall into the trouble of automatic restart after updating the officially upgraded system upgrade package. In the early days, they gave their daily life a lot of inconvenience. Some people also emptied a lot of data and paid a heavy price for the news. Although Lenovo officially apologized, but did not give the final solution, did not explain What caused the user's mobile phone to automatically restart.
In the complaints and complaints of a large number of users, Lenovo officially finally found out the truth that caused the user's mobile phone to automatically restart: Lenovo engineers need to update the game application list list in order to optimize the game mode function during the iterative new version. This configuration file and The ZUI version 3.9 is not compatible. When the phone is turned on or the application is specified in the installation list, the phone will restart continuously, which will eventually cause the phone to enter the recovery mode. Due to the major mistakes of the engineers, the complete verification was not done directly on the line to allow the user to update the configuration file, resulting in the user's mobile phone automatically restarting.
For users who have not had an automatic restart problem, Lenovo officially advises them not to shut down as much as possible. The phone will automatically get the correct configuration file from the server.
For users who have had an automatic restart problem, Lenovo officially proposes to solve it in two ways:
1. Repeatedly boot multiple times. Specific operation method:
1) Insert the SIM card or in the WIFI environment (it was already connected).
2) In the following interface, when try again is highlighted, press the power button to restart, so try several times.
2. Go to the nearby Lenovo service station to brush, they will provide a special version to ensure user data security.
Since then, Lenovo officially released the 3.9.200 stable version of the Lenovo Z5 line brush package, users can use the Qualcomm QPST brush tool to perform the line brush operation, so that the phone can be restored to normal use, because the user's hands-on ability is high, the operation is cumbersome, So Xiaobian suggested that the Lenovo Z5 users who have an automatic restart problem should either find a friend who will brush the machine, or go to Lenovo after-sales.
Due to the carelessness of Lenovo engineers, the Lenovo Z5 automatically restarted the door. Although the official solution has been given, it is also worrying. Will similar events be repeated next time? Consumers of Lenovo mobile phones Can we safely update the system to the mobile phone? Maybe the careless engineers should pull out to worship the sky.