Nowadays, no matter how big or small, online shopping has become a habit of many people, but it is inevitable to encounter some twists and turns in buying things. The famous movie blogger @公元说 shared his experience.
According to the netizen, he bought a Dell monitor in Jingdong a few months ago. Three days ago, he found that there was strip ripple after booting, and during the after-sales inquiry, The 7-digit service code on the back of the monitor cannot be recognized by Dell's official website.
According to the online statement, only fake products or products that are not circulated in foreign countries will be like this. Dell also confirmed that the first step must first verify the service code.
The netizen turned to Jingdong, and the explanation was This product is a special version of Dell's for Jingdong, so the official website can't find it. Then Jingdong staff went to the door and took the monitor.
The next day, Jingdong replied that the display was under warranty. Can be replaced directly, but can not be replaced with a new one, can only be used by someone else, and guaranteed to be new, the appearance can not see, only used for a short period of time, if you can not accept can only wait, because there is currently no Brand new.
The netizen questioned that the Jingdong sales page will be delivered on the same day, but Jingdong said that the current purchase is not necessarily brand new...
In desperation, netizens can only accept such processing results, but bluntly will not buy any digital products in Jingdong in the future.
