Every year from August to November is the season for the harvest of crops in the best-selling area of Jiufang Taihe Agricultural Machinery. We will do a good job in the maintenance and repair of agricultural machinery, ensure the smooth replacement of worn old parts, improve the quality of autumn harvest service, and become the brand image of Jiufang Taihe. Good opportunity. In order to effectively use the workshop to suspend the production period during the summit, prepare for the autumn harvest service in advance. From June 6th to 8th, Jiufang Taihe specially organized frontline employees to carry out systematic agricultural service training on the workshop.
The training from the establishment of the service image to the skills of communication with customers, from the daily maintenance of agricultural machinery to the replacement of key components, from theoretical explanation to practical operation through a variety of dimensions to the students in all aspects of counseling. Especially for the company at this stage The working principle of the best-selling models, troubleshooting, commissioning and maintenance have been focused on training. In order to effectively improve the quality of training, the training management team conducted a two-way evaluation of the participants and lecturers – in the daily attendance of the students, questions and answers in the class At the same time, the actual performance of the work is carried out, and the quality of the lectures is also evaluated and motivated.
High-quality service is a bridge between enterprises and customers to further enhance their relationships and promote long-term cooperation. It is also a key link in the company's product value-added and reputation accumulation. It has always been 'service-based, quality-seeking survival, technology-based development' is Jiufangtai Wo's unremitting pursuit. This service training, cleverly integrated the production frontline staff into the company's marketing service team, not only comprehensively improved the service awareness and service level of the frontline employees, but also effectively solved the shortage of market service personnel in the autumn harvest service season. , Make full use of the production season, do a good job of staff deployment, greatly reducing the market service costs.