Recently, Jingdong adjusted the relevant service rules after the sale, and the existing "Jingdong Open Platform Business Service Management Rules" in the 'Express to Business' request, consumers need to upload the express delivery number within 15 days, and upload it within 7 days. The second rule took effect on July 19.
It is understood that this adjustment has reduced the time for consumers to return goods. If consumers choose to return the goods, they will upload the courier number to Jingdong platform within seven days of applying for return. Otherwise, the return application will be closed within seven days.
Jingdong has previously launched the 'Cancel Order Auto Review' function. If the user orders to cancel the order and if the Jingdong order is in the 'not out of stock' status and the user enjoys the value greater than 10000, the system will cancel the order, automatically pass the audit, and trigger the refund. .