In the case of long-term use, the battery inside the battery may be short-circuited. In extreme cases, it may even cause a fire. There is a certain safety hazard. Lenovo will issue a recall plan on the official website from now on, users can also Call to learn more about the situation.
Lenovo said that since August 31, 2018, users can log in to the Lenovo official website to verify the battery, to confirm whether the computer battery used by them is within the scope of this recall, or to call the Lenovo service call by Lenovo Service Center. Perform verification. If the battery is confirmed to be within the scope of this recall, Lenovo will provide free replacement of the laptop battery for the user.
Lenovo recalled this Lenovo recalled laptop battery is the second recall this year. In February this year, Lenovo announced that it will recall some ThinkPad X1 Carbon 5th laptops worldwide, mainly because of ThinkPad X1 Carbon 2017. In notebook computers, there are very few products that may have loose screws on the keyboard. Loose screws may fall off and squeeze inside the product or touch other parts. In case of accident, the battery may be scratched and cause the battery to overheat. The computer is damaged.
It is reported that as early as March 27, 2014, Lenovo implemented a laptop battery recall activity, and then recalled nearly 90,000 lithium-ion batteries of ThinkPad computers in the first half of 2015 as a supplementary recall of the last recall. These two recalls are due to the failure of the battery of the product under accidental conditions, resulting in overheating of the battery casing and potential safety hazards. The total number of recalls was 207,268.
In addition, in December 2014, Lenovo recalled a batch of notebook power cords because the computer's power cord may be overheated, sparked or even melted or burned.
Consumers' voices believe that Lenovo is already a conscience brand. Although an accident has not happened, it has been recalled many times. Compared with other brands that have problems, they will not be recalled.
However, some consumers have objected that the recall of the product is indeed a problem with the product, which will have a certain impact on the brand reputation.
In recent years, the computer market is in the cold winter, and the competition is extremely fierce. However, what impact will Lenovo have on several recalls in succession? Will everyone continue to trust Lenovo computers?