In recent years, dishwashers have begun to flourish in the domestic market. According to Zhongyikang's data, in the three years from 2015 to 2017, the Chinese dishwasher market has experienced a ramp-up growth, and the market size has doubled continuously, including domestic washing in 2017. The national model of the bowl machine market reached 4.3 billion yuan, a year-on-year growth rate of 119%. In 2017, the number of households in China's dishwashers nearly doubled compared with 2016.
Zhongyikang expects that in the whole year of 2018, the domestic dishwasher market will reach 7.8 billion yuan in retail sales, a year-on-year growth rate of nearly 80%, and the retail volume may exceed 2 million units.
In this regard, industry analysts said that today's home appliance consumption is on the rise, and new kitchen appliances such as dishwashers will usher in the era of high-speed popularity in the next few years. Compared with the high penetration rate of 70% in the European and American dishwasher market, China's penetration rate is still less than 3%, and the broad market prospects make the dishwasher a new growth point for kitchen appliances and even the home appliance industry.
While the demand in the dishwasher market is growing, it also puts forward higher requirements for the quality of its installation and maintenance services. Especially with the rapid development of the overall kitchen market, it has put forward more professional and standardized requirements for services. Dishwasher as an installed appliance, in addition to its functional utility, it also takes into account environmental factors in the process of installation and maintenance services. Nowadays, the service market is still not perfect and needs further regulation.
Recently, it was proposed by China Household Electrical Appliances Service Maintenance Association, Qingdao Haier Dishwashing Co., Ltd., Ningbo Fangtai Kitchenware Co., Ltd., Hangzhou Boss Electric Co., Ltd., Bo Xihua Household Appliances Service Jiangsu Co., Ltd., Vantage Co., Ltd., Guangdong Wan The well-known kitchen and electric appliance companies such as Hexin Electric Co., Ltd. jointly drafted the "Standards for the Quality Inspection of Installation and Maintenance Services for Household and Similar Dishwashers" group standard (hereinafter referred to as: Standard), which was officially released and implemented.
In the standard, after installing or repairing the product, the product should be commissioned to normal operation, and the user should be introduced to the use and debugging of the product. The tableware should be placed for demonstration and the user should be explained and demonstrated. And the tableware placement method is considered to be compliant. The specification is for different styles of dishwashers, in terms of service inspection, from pre-service preparation, installation location, water connection, power supply, fault repair, commissioning, delivery, etc. The specific content and requirements of the work have been standardized and required.
In addition, the standard also specifies the technical requirements for installation and maintenance of household and similar dishwashers, environmental requirements, quality inspection of installation and maintenance services, standards for dishwasher installation, maintenance, service quality inspection items and methods. A clear definition has been made. At the same time, it is necessary to answer the questions and doubts raised by the user.
In the product inspection project, the standard is proposed to check the product noise, drainage, power supply, ventilation, shock absorption, and square rust conditions after service, to avoid product use risks, to ensure smooth operation and long service life of the machine. .
From the user's point of view, the user evaluation of the quality of the dishwasher installation and maintenance service is also clearly stated in the standard. In the future, the user can perform 'level evaluation' according to the specific performance of the enterprise installation and maintenance service personnel, thus affecting the brand enterprise. The service evaluation level, the service level evaluation is divided into 10 levels, of which 10 is the best and 1 is the worst.
In general, the official implementation of the group standard for the Quality Inspection Code for Installation and Maintenance of Household and Similar Dishwashers will allow future dishwasher service markets to have standards to help solve the problem for users. Will not use or use problems such as unobstructed, further promote the rapid spread of the dishwasher industry in China.