TCL TV screen into the moth | Contact after-sale two months unattended

'I've heard of moths before and now they flew into television screens. It's unclear what they're going into. What's more confusing is that they both reflect for two months, but no one has come to solve it. On June 14th, Mr. Guo of Hebi City told us about a strange thing he encountered.

Two years ago in the summer, Ms. Guo bought a 40-inch TCL LCD TV from an electrical mall and gave it to her parents. But some time ago, Ms. Guo listened to a child at home saying that there was always a moth on the TV screen. , affect the viewing effect.

'Summer home has occasional flies. I thought the screen was flies, so I wiped it with a rag, but I didn't wipe it clean. When I looked closely, it turned out to be a moth. ' Mr. Guo heard his sister mention this When he saw this scene with his own eyes, he was surprised and puzzled.

According to Mr. Guo, the moth was very small and looked like a mosquito and climbed into the upper left corner of the TV for some time. When he found out, the moth was dead and it turned gray and black. What does not come out?

"Is it really incredible that the TV screen can climb into the moth? It was simply incredible. ' Mr. Guo again wondered at the same time, he suspected that there was a problem with the quality of the TV. So he found the home appliance store that bought the TV, the salesman said, TV The phenomenon of crawling into a moth on the screen has never seen it before, but since Mr. Guo could not get an invoice, the TV may have passed the warranty period. Therefore, if maintenance is required, maintenance fees will be required.

In this regard, Mr. Guo was very dissatisfied. In his opinion, there was no artificial damage to the TV. It could be the design or quality of the television itself that could be crawled into the moth. Then he asked the sister to call the TCL TV service. The same reply.

After receiving the situation reflected by Mr. Guo, the reporter visited the scene and found out that Mr. Guo made a veritable statement. He called the TCL TV headquarters after-sales service. The staff member said that he had received a complaint from Ms. Guo in the afternoon of April 15, but due to We can't provide the invoice for when to buy, so it has been delayed until now. The next day we can arrange for staff to come to know the situation.

'If there was a complaint at that time, the manufacturer or the free repairs made after the sale could still be accepted. Now that it has been delayed for so long, I strongly demand a return. ' Mr. Guo said.

Oriental Daily News The original link http://www.jinbw.com.cn/dzb/html/2018-06/15/content_352580.htm?div=-1
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