In December 2017, the author had a conversation with Prof. Su Ruichang, the founder of the company, asking me to ask me to repair it. This kind of transfer of 'selling products' is a matter of whether the form of 'renting products' is in line with the printing equipment manufacturers. The impact. I remember when Su was returning home. It was more like a business model. Practice will prove that I am willing to work with partners to make this market bigger.
In June 2018, in the 6 months that had passed since the conversation, I asked him to continue to work with Canon, AOC AOC, Jingdong after-sales service, and signed a comprehensive strategic cooperation agreement. On June 8, I called for repairs. Let's go further, sign a comprehensive strategic cooperation agreement with Yilian Technology. According to the contents of the agreement, call me repair it will fully undertake the after-sales service of Yilian printer in the country.
Call me repair it has signed cooperation agreements with many companies, which are inseparable from the business model and measures that were used to call me to repair it. It is reported that I asked it to promote the 'after-sale insurance system', that is: at the time of delivery, each unit needs only 5-15 yuan / year, within one year bear the unlimited number of home maintenance within the door. Its service standards are: National 10-minute response, 4-hour home, 1 minute late compensation for users 0.5 yuan.
In addition, ask me to repair it and upgrade the previously launched 'casual print' product. After the upgrade, the annual production limit will be cancelled. According to the regulations, after the equipment is damaged, add me to repair it and provide the equipment again. When the supplies are exhausted, , The user applies for supplies at the touch of a button.
In addition to upgrading 'casual printing', two 'internet printers' were introduced. It is reported that this Internet printer is not only highly stable, has a low failure rate, and has a lifetime warranty. It also pays for on-demand consumables. It also acts as an agent for the 'internet printer'. Businesses, as long as they become agents of the 'Internet printer', can sell more and more printers with increasing income index.
At the end, in December 2017, the "Call me repair it" conference gave me a glimpse of the transformation of the business model of office equipment. This change can generate new value. 'Call me repair' will undoubtedly become a trend-making child. While abandoning doubts, the business model of “Call me repair” is being gradually spread from the first-tier cities to the third and fourth-tier cities.
Dare to think about it, maybe it is the next drop in the office industry.
