According to foreign media reports, Apple once again faced another new class action lawsuit regarding the quality of Apple Watch. A number of Apple Watch users said that from the first generation to the third generation of products, Apple's smart watches have the same flaws.
According to a class action document filed by the Colorado consumer Kenneth Sciacca a few days ago with Apple, from the Apple Watch to the three generations of Apple Watch, there is the same flaw: the screen is easily broken, broken or off the body. Usually, the user uses This will happen in a few days or weeks, not by humans. And Apple is required to pay $5 million in compensation.
Kenneth Sciacca said that Apple had intentionally hidden product issues and refused to acknowledge design flaws. Instead, it attributed some problems on the screen to 'accidental injuries' and refused to provide warranty.
A lawyer representing a class action lawyer believes that, in fact, before Apple’s smart watch was released to the public, Apple knew that the product had a design flaw and specifically formulated a clause that refused to provide warranty and compensation for the problem.
Prior to this, Apple suffered a class-action lawsuit against a foreign user due to the MacBook Pro's butterfly keyboard problem. It is reported that both the first generation Apple Watch, or the Series 2 and the latest Series 3, have the same process defects, and some users encounter the screen. Separation from the main body of the watch, screen fragmentation and loss and other issues. At the same time the user said that it is not their own improper use, usually within a few days or weeks of purchase appeared such a problem.
The butterfly keyboard is Apple's new keyboard introduced on the 2015 12-inch MacBook. It is considered to have a more stable, sharper and more comfortable experience than the traditional scissors keyboard. However, from the perspective of users' feedback, they did not achieve the expected results, and these users had to pay $700 to pay for keyboard maintenance beyond the warranty period. Even after the user had repaired many times, the problem still existed.
For the Apple Watch, Apple has acknowledged two issues of the Apple Watch and extended the warranty period to three years. Later, Apple extended the warranty period for the second-generation Apple Watch Battery Pack. In November 2017, Apple confirmed the Apple Watch. Three generations of Apple Watch screens appear streaks.
In some forums where Apple consumers are concentrated, users of Apple Watch have also complained about the problem of screen shedding. Although this may be due to another consequence caused by the battery bulging, so far, there is a screen separation or broken about Apple Watch. The problem of split, Apple did not make an official response.