This year's Jingdong Mobile Phone 618 is a surprise for consumers! On May 25th, Jingdong Mobile announced the 'one-stop worry-free protection' at the Jingdong Mobile 2018 strategic conference, 'higher quality and lower price'. , 'Enhancing user experience comprehensively' Three levels of 'Beijing enjoy worry-free' service upgrade! In the new user service strategy, Jingdong mobile phone will bring consumers a more temperature shopping experience.
Let us take a look at the following: In what areas will 'Beijing worry-free' solve problems for everyone?
More peace of mind before sales: More new ways of purchasing led by TM 2.0
Before the sale, in the face of everyone's 'want to buy anything, but the wallet is very difficult', Jingdong Mobile has offered various purchasing methods such as trade-in, credit recovery, installment, and credit purchase. Credit recovery TM 2 is worth a try.
When you want to buy a new mobile phone, and your old machine doesn't want to be idle or dedicate it to the 'old mobile phone for kitchen knife' shop downstairs, you can upload your old machine information by clicking on the 'new for new' on the purchase interface. After passing the credit rating, you will receive the Jingdong E card equal to your old machine in advance and deduct it directly from the new machine's order fee, and truly realize the 'one-stop worry-free protection'. Compared with traditional old machine recycling In the model, discounting of the old machine needs to be completed through at least five days, such as 'online valuation, logistics delivery, merchant inspection', etc. The new upgrade TM 2.0 is not much faster and more thoughtful?
Selling more comfortable: Characteristic delivery service + purchase delivery coupon
For consumers wishing to see the 'new mobile phone' as soon as possible, Jingdong Mobile also prepared a series of special logistics services for consumers: the spot orders submitted before 11am of the same day were delivered on the same day, and the cash submitted before 23:00 the same day. "211 time limit reached" before 15 o'clock the next day of the order; 'night time' delivered from 19:00 to 22:00; special person, special car, 'Jing Zunda' of the special line, etc. The fastest and most suitable Time, send good things to your hands.
It is worth mentioning that from June 1st, 2018, all users who purchased mobile phones in Jingdong, the whole game will be sent to the Universal Coupons for the accessories! Find and click on the 'Parts Purchase Center' on the product details page and shopping cart page. ', you can buy the most suitable and most favorable mobile phone accessories with one click. For people who have exhausted their mobile phone after selection, one button can be used to select the most suitable accessories, and there are additional discounts. This is simply a great deal. welfare!
More confidence after the sale: 29 yuan ultra-low-cost broken screen insurance contracted your post-sale sense of well-being
Jingdong mobile phone research found that more than 70% of users are particularly concerned about shatter-screen protection in after-sales services. Therefore, for shatter-screen protection, Jingdong Mobile provides original screen replacement service for broken screens, and heavy-duty launches of new screen replacements Worry-free price, on the basis of the original price is far lower than the market, the storm again to cut prices. The original 99 yuan for half-year broken screen replacement price will reach 38 yuan, the value of 159 year-old broken screen replacement as low as 68 yuan.
However, there are discounts for such benefits during the 618 period. During the 618 period in 2018, the replacement of broken screens is only 29 yuan for the first half of the year, and only 59 yuan for the broken screen replacement in one year. As long as the self-operated Android mobile phone is completed during the 5.25-6.20 period. Orders will enjoy 90-day free broken screen repairs, mobile phone orders completed in the period 6.1-6.20 can enjoy 30 days difference compensation.
At the same time, Jingdong Mobile also established the 'User Experience Enhancement Department', which is an important part of the upgrade of the existing customer service. The customer service consulting will achieve 30S response and promise to achieve online consultation satisfaction of 95%. The new '72-hour non-repetition rate to achieve 90%' target was achieved. From the system and specification, the service level of customer service was enhanced to give consumers a satisfying and happy online consultation experience.
Jingdong Mobile Phone 618 has been accompanied by consumers for many years. In the current consumption upgrade, Jingdong Mobile Phones can still occupy a place in the hearts of consumers, in addition to a truly stimulating discount, but also because Jingdong Mobile always insists on the improvement of user experience. The Jingdong Mobile Phone 618 is already full of benefits. We believe that in this shopping experience, everyone can truly feel the service upgrade brought by Jingdong Mobile. In the following ten days, let us enjoy the most enjoyable Shopping carnival!
This year's Jingdong Mobile Phone 618 is a surprise for consumers! On May 25th, Jingdong Mobile announced the 'one-stop worry-free protection' at the Jingdong Mobile 2018 strategic conference, 'higher quality and lower price'. , 'Enhancing user experience comprehensively' Three levels of 'Beijing enjoy worry-free' service upgrade! In the new user service strategy, Jingdong mobile phone will bring consumers a more temperature shopping experience.
Let us take a look at the following: In what areas will 'Beijing worry-free' solve problems for everyone?
More peace of mind before sales: More new ways of purchasing led by TM 2.0
Before the sale, in the face of everyone's 'want to buy anything, but the wallet is very difficult', Jingdong Mobile has offered various purchasing methods such as trade-in, credit recovery, installment, and credit purchase. Credit recovery TM 2 is worth a try.
When you want to buy a new mobile phone, and your old machine doesn't want to be idle or dedicate it to the 'old mobile phone for kitchen knife' shop downstairs, you can upload your old machine information by clicking on the 'new for new' on the purchase interface. After passing the credit rating, you will receive the Jingdong E card equal to your old machine in advance and deduct it directly from the new machine's order fee, and truly realize the 'one-stop worry-free protection'. Compared with traditional old machine recycling In the model, discounting of the old machine needs to be completed through at least five days through 'online valuation, logistics delivery, merchant inspection' and other levels. Is the new upgrade TM 20.2.0 more considerate and quick?
Selling more comfortable: Characteristic delivery service + purchase delivery coupon
For consumers wishing to see the 'new mobile phone' as soon as possible, Jingdong Mobile also prepared a series of special logistics services for consumers: the spot orders submitted before 11am of the same day were delivered on the same day, and the cash submitted before 23:00 the same day. The '211 time limit' will be served before 15 o'clock the next day; the 'night time' service will be delivered from 19 o'clock to 22 o'clock in the evening; special person, special car, 'Jing Zunda' of the special line, etc. The fastest and most suitable Time, send good things to your hands.
It is worth mentioning that from June 1st, 2018, all users who purchased mobile phones in Jingdong, the whole game will be sent to the Universal Coupons for the accessories! Find and click on the 'Parts Purchase Center' on the product details page and shopping cart page. ', you can buy the most suitable and most favorable mobile phone accessories with one click. For people who have exhausted their mobile phone after selection, one button can be used to select the most suitable accessories, and there are additional discounts. This is simply a great deal. welfare!
More confidence after the sale: 29 yuan ultra-low-cost broken screen insurance contracted your post-sale sense of well-being
Jingdong mobile phone research found that more than 70% of users are particularly concerned about shatter-screen protection in after-sales services. Therefore, for shatter-screen protection, Jingdong Mobile provides original screen replacement service for shredding, and heavy-duty launches of new screen-breaking innovations. Worry-free price, on the basis of the original price is far lower than the market, the storm again to cut prices. The original 99 yuan half-year broken screen replacement price will reach 38 yuan, the value of 159 year-old broken screen replacement as low as 68 yuan.
However, there are discounts for such benefits during the 618 period. During the 618 period in 2018, the replacement of broken screens is only 29 yuan for the first half of the year, and only 59 yuan for the broken screen replacement in one year. As long as the self-operated Android mobile phone is completed during the 5.25-6.20 period. Orders will enjoy 90-day free broken screen repairs, mobile phone orders completed in the period 6.1-6.20 can enjoy 30 days difference compensation.
At the same time, Jingdong Mobile also established the 'User Experience Enhancement Department', which is an important part of the upgrade of the existing customer service. The customer service consulting will achieve 30S response and promise to achieve online consultation satisfaction of 95%. The new '72-hour non-repetition rate to achieve 90%' target was achieved. From the system and specification, the service level of customer service was enhanced to give consumers a satisfying and happy online consultation experience.
Jingdong Mobile Phone 618 has been accompanied by consumers for many years. In the current consumption upgrade, Jingdong Mobile Phones can still occupy a place in the hearts of consumers, in addition to a truly stimulating discount, but also because Jingdong Mobile always insists on the improvement of user experience. The Jingdong Mobile Phone 618 is already full of benefits. We believe that in this shopping experience, everyone can truly feel the service upgrade brought by Jingdong Mobile. In the following ten days, let us enjoy the most enjoyable Shopping carnival!
