Honda issued a CR-V recall statement | The owner is not satisfied

On May 16, the official website of the National Market Supervision Administration showed that Dongfeng Honda Automobile Co., Ltd. has filed a recall plan with the State Market Administration Administration in accordance with the requirements of the "Defective Automobile Product Recall Management Regulations" and "Implementation Measures for the Defective Automobile Product Recall Management Regulations." , Decided that from May 22, 2018, it will recall part of the 2018 CR-V equipped with a 1.5T engine produced from February 14, 2017 to February 27, 2018, a total of 130,455 vehicles.

Dongfeng Honda will replace the air-conditioning control unit for the recalled vehicles for free, upgrade the FI-ECU software, replace the radiator water pipe assembly at the same time with the CVT gearbox, and upgrade the TCU software to suppress the increase of the oil level and eliminate potential safety hazards. When the recall is implemented, free replacement engine oil and oil filter for vehicles in the target area, and add engine cleaner.

In addition, Dongfeng Honda will also commission the Dongfeng Honda special sales service store to sign the “Dongfeng Honda Automobile Engine Extension Repair Service Certificate” with the vehicle owner, and present a 500 yuan voucher and free maintenance once.

The recall was carried out under the condition of a defect investigation initiated by the State Market Supervision Administration. As early as February 12 of this year, due to a problem with the CR-V vehicle, Dongfeng Honda stated that it would recall the problem vehicle to upgrade the ECU, but the owner The solution to upgrade the ECU was not satisfactory, resulting in the CR-V 'throttle' becoming increasingly fierce until the State Market Supervision Administration intervened.

However, CR-V owners are not satisfied with the results of this recall. A vehicle owner said, 'Since we have admitted design flaws, why is it not to completely solve the increase in engine oil, but rather to curb the increase in engine oil... The original declaration of 200,000 kilometers in 6 years did not ......' At the same time, the owner questioned Dongfeng Honda's replacement of the air-conditioning control unit, radiator water pipe assembly and other solutions, 'Why replace these components? What is the relationship with the increase in oil?' Another owner said, 'Voucher And maintenance is a zero cost for 4S stores. Is compensation not available? ', Even if it is a lifetime warranty, it is bad for one thousand kilometers. What delays is its own business. '...



On May 16, the official website of the National Market Supervision Administration showed that Dongfeng Honda Automobile Co., Ltd. has filed a recall plan with the State Market Administration Administration in accordance with the requirements of the "Defective Automobile Product Recall Management Regulations" and "Implementation Measures for the Defective Automobile Product Recall Management Regulations." , Decided that from May 22, 2018, it will recall part of the 2018 CR-V equipped with a 1.5T engine produced from February 14, 2017 to February 27, 2018, a total of 130,455 vehicles.

Dongfeng Honda will replace the air-conditioning control unit for the recalled vehicles for free, upgrade the FI-ECU software, replace the radiator water pipe assembly at the same time with the CVT gearbox, and upgrade the TCU software to suppress the increase of the oil level and eliminate potential safety hazards. When the recall is implemented, free replacement engine oil and oil filter for vehicles in the target area, and add engine cleaner.

In addition, Dongfeng Honda will also commission the Dongfeng Honda special sales service store to sign the “Dongfeng Honda Automobile Engine Extension Repair Service Certificate” with the vehicle owner, and present a 500 yuan voucher and free maintenance once.

The recall was carried out under the condition of a defect investigation initiated by the State Market Supervision Administration. As early as February 12 of this year, due to a problem with the CR-V vehicle, Dongfeng Honda stated that it would recall the problem vehicle to upgrade the ECU, but the owner The solution to upgrade the ECU was not satisfactory, resulting in the CR-V 'throttle' becoming increasingly fierce, until the State Market Supervision Administration intervened.

However, CR-V owners are not satisfied with the results of this recall. A vehicle owner said, 'Since we have admitted design flaws, why is it not to completely solve the increase in engine oil, but rather to curb the increase in engine oil... The original declaration of 200,000 kilometers in 6 years did not ......' At the same time, the owner questioned Dongfeng Honda's replacement of the air-conditioning control unit, radiator water pipe assembly and other solutions, 'Why replace these components? What is the relationship with the increase in oil?' Another owner said, 'Voucher And maintenance is a zero cost for 4S stores. Is compensation not available? ', Even if it is a lifetime warranty, it is bad for one thousand kilometers. What delays is its own business. '...


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