Not long ago, there was a news about consumer complaints on the website of a customer complaints genius k1 learning machine after the sale. The consumer expressed dissatisfaction with the way in which Xiaogencai handled the product problem.
According to the news, the K1 learning machine that the consumer bought for six months could not be turned on, and it was particularly hot when charging. The consumer took the warranty and was notified that the machine had been filled with water after it was sold. It cost 960 yuan to repair it.
In this regard, consumers said, 'I dare to ensure that there is no water! They don't want to warranty, they say they have to pay for the water,' and they say that for more than 1900 yuan to buy, the repair cost is now 960 yuan, which is very unreasonable.
It can be seen that the consumer is very dissatisfied with the contact attitude and handling methods of the small talents. As one of the brands of the well-known company backgammon, is the small genius behind the tree really fooling the consumer?
Operators World Net query public data found that the amount of information related to the little genius learning machine is far less than the small talented phone watch.
It is understood that since children's smart wearable devices have been heated up, major manufacturers have followed this market segment. In recent years, children's smart watches are considered to be relatively low barriers to entry, and shipments have increased significantly.
From the information on the network is enough to see, little talent for smart watches and other smart wear products attention is obviously higher, marketing and promotional efforts is also significantly greater than the learning machine.
It seems that in the case of operators' World Wide Web, in the case of increased shipments of some products in the field of children's education, product competition will inevitably depend on price and brand competition. As a brand owned by Backgammon, the young genius has a certain amount of back-to-back costs. The resources and support efforts are not worthwhile if consumers disappoint their brands because of unreasonable contact attitudes and handling methods.
"Operators World Network" Original link http://www.telworld.com.cn/show-list-24350.html
