Operator World Net Liu Yijun /Text
Not long ago, the operator World World.com once again saw the US's after-sales service being criticized by consumers on a complaints website, and complained that 'the air-conditioner indoor air outlet of the United States is leaking, and it has repeatedly contacted the US after-sales service.'
According to public information, the consumer installed the US home multi-connection in August 2017 and started debugging in January 2018. The hot air effect during the debugging was not obvious. The merchant said that because the winter is too cold, and the air conditioning in the United States is mainly a good cooling effect. , After the consumer opened the cooling mode in May 2018 and used it for half an hour, the air outlet began to leak, and it even became unusable.
After watching the business staff, they said they did not know where the problem was, and they left. 400 customer service staff said that after the sale of the staff went to the door, and after the sale had not come to the door, they called the customer to inform them about the installation problem. Fees, maintenance fees.
In this regard, the consumer stated that 'there are 400 contacts that are the same. This is a big company in the United States. After the sale is this? Buying tens of thousands of air conditioners is not enough. You don’t care, but I’m asking for money to repair it. Too disappointing
In the view of the operator World Net, regardless of the size of the problem, Midea’s practice as a well-known enterprise and after-sales service, asking for fares not only affects the consumer’s use, but also creates a bad brand image for the company. Impact.
"Operators World Net" link to the original http://www.telworld.com.cn/show-list-24253.html
