This article comes from Xunyang Evening News: Lichao Ming
In mid-March of this year, the citizen Mr. Wang purchased a small refrigerator at Hangchuan Electric on the side of Shili Avenue. It took only one month. The refrigerator did not cool, even spontaneously caught fire, and Mr. Wang’s kitchen walls were blackened. , Fortunately did not cause other losses. 'Now I want to return, but the business does not agree.' Mr. Wang is very angry.
In response, Mr. Zhang, the operator of Hangchuan Electric, stated that the refrigerator has been sent back to the manufacturer to detect the cause of the fire. If it is determined to be a problem with the refrigerator, the payment will be refunded and Mr. Wang’s loss will be compensated.
Reflect: The new refrigerator has frequent failures and is spontaneously ignited during maintenance
On the morning of the 8th, the reporter went to Mr. Wang’s home. Although he had already cleaned it, he could still see traces of smoke on the wall of the kitchen. According to Mr. Wang’s memories, in mid-March of this year, he was at Hangchuan Electric on the side of Shili Avenue. Purchased a 'Xin Tian Li' brand small refrigerator. There was no problem at the beginning, but in mid-April, the refrigerator began to suffer from frequent cooling failures. 'Sometimes I hear the sound of a squeaking noise from the refrigerator. It will be hot, but it is not cooling. ' Mr. Wang said, so he contacted the business, the other said that the next day will arrange for maintenance personnel to come to view.
On April 20, a maintenance worker arrived at my home. When the power supply was observed, the refrigerator spontaneously ignited. 'Wang said that at first he only smelled a burnt smell. Then he went to the kitchen to check and found that the back of the refrigerator had Smoke began to ignite. Mr. Wang said that at the time he was panic-stricken to receive a pot of water and tried to extinguish the fire, but was stopped by the maintenance worker. Afterwards, they cut off the power and felt that the temperature of the refrigerator door was not high. 2. The door pushed the refrigerator to the balcony, then watered it with the faucet on the balcony.
"I and the maintenance workers took photos, and then went to Hangchuan Electric to negotiate follow-up matters. ' Mr. Wang said that at the time he proposed to return, but was rejected, 'merchants said that spontaneous combustion of electrical appliances may be my own home aging caused' .
Response: The cause of the fire is being detected and it will not evade responsibility
At noon on the 8th, the reporter found Hangchuan Electric in accordance with Mr. Wang’s guidelines. For this matter, Mr. Zhang, the operator, stated that the refrigerator has been sent back to the manufacturer to detect the cause of the fire. If it is determined to be a problem with the refrigerator, the payment will be refunded and the indemnity payment will be made. The loss of Mr.
'Electrical self-ignition is generally divided into two cases, one is the self-ignition of the electrical appliance itself, and the other is the self-ignition of the house line caused by excessive electrical load. The former is mostly because the service life is too long, the electrical appliances are aging, and the newly-purchased appliance self-ignites. The accident was seldom seen. 'Mr. Zhang stated that he was not trying to evade responsibility, but rather to determine the cause of the spontaneous combustion of the appliance. 'An answer will be given this week'.
Then, if the public encounters spontaneous combustion of electrical appliances, how can they put out the fire? In this regard, Master Zhao, who is engaged in maintenance of electrical appliances, stated that ordinary electrical appliances are self-igniting. Before the public can put out fire, they should pay attention to turning off electricity and then saving fire. 'Everybody can be equipped at home. A small dry powder fire extinguisher is also equipped with fire extinguisher boxes in the corridors of some communities. Try not to use water to avoid electric shock. 'Mr. Zhao told reporters that according to the requirements of the "safe use life of household and similar electrical appliances and general rules for recycling," manufacturers The period of safe use of household appliances should be indicated. For example, color TV sets for 8 to 10 years, refrigerators for 12 to 16 years, electric water heaters for 8 years, air conditioners for 8 to 10 years, washing machines for 8 years, etc. beyond this period, household appliances may appear Some questions, 'Although the appliance's product manual will generally indicate the useful life, few people pay attention.'
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