Millet cell phone with pocket exploded suddenly and after sale indicated non-product quality problems

Chen said that he had intended to buy a computer for Xiaomi, but one thing that could happen recently was that he dismissed the idea.

Xiaochen: People who use millet all around are in panic.

Xiaochen: 'I sent my message to a circle of friends. People around me who use millet are in a panic. Some of them were thinking about it, including myself. Ironically, I wanted to buy a computer that morning. I want to Buy millet's computer, we would not dare to buy. '

The millet phone with pockets suddenly exploded

Two years ago, Chen’s girlfriend bought a Xiaomi 4C mobile phone on the Internet and spent more than 1,400 yuan. Xiao Chen said that on the noon of April 25, the mobile phone suddenly exploded in his pocket.

Xiao Chen: 'When I wandered over West Lake and wanted to come back, I would like to look at the time. My hand reached into the pocket of my coat. When I touched it, a sudden explosion occurred. Inside the clothes, the white smoke rose. The sound was Yes, it was a muffled noise, and it was a boring sound.

The photo taken by Chen shows that the location of the battery on the back cover of the phone has been completely destroyed, and the battery taken out has become yellow. The coat pocket is burned out with two holes, and the work cards put together with the mobile phone are also burning. trace.

The phone is still doing further testing

Xiaochen: 'Yesterday's results have just been identified, saying that it was a non-product quality problem that caused an explosion.'

Chen said that the mobile phone was still being tested in Beijing. He did not get a written report. Xiaomi's after-sales staff told him about the results, which made him puzzled.

Xiao Chen: 'There is no external force. At the time I was wearing a coat, and (temperature) could not be said to be very high. My girlfriend, she usually did not play games, plugged in a charger, and played that kind of high power consumption. The app, plugged in charge Po long charge, she did not have this habit, are all very normal in use.

Xiaochen said that the final result of the test has not yet come out. It is unclear why the mobile phone will explode. However, he believes that it is certainly not caused by human factors.

Xiaochen: 'The compensation for the compensation, there is another, the safety accident caused by the explosion, I think they also have to compensate for it. If it is a product quality problem, it should be repaid and lost, he is now the first to negate the problem of the product. , It is equivalent to rejecting the request for refunding one lost three.'

Xiao Chen and Xiaomi’s consensus

Xiaomi, who dealt with Xiaochen’s case, was sold at the torch building in Changdi, Wensan Road, Hangzhou, on the 4th. Xiao Chen came here and wanted to negotiate with the other party.

The staff of the authorized service center of the torch building in Hangzhou Torch Building: 'Machine things are all in Beijing. Now we are here. I have feedback with him and I have been talking to him. Now there is no way to be interviewed. Contact information, If there is a problem , Our company also has a public relations department. He will contact you here.

The staff member stated that he was not clear about the specific situation and he had to respond to the public relations department. The reporter left his contact information. As of press time, he did not receive a reply. However, Chen later reported that he had agreed with Xiaomi, but The plan was not disclosed.

Xiaochen and Xiaomi agreed and the specific plan was not disclosed. I believe that the focus of concern is not this program. It is the reason. The question mark will not be solved. The people in Chen’s circle of friends will panic.

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