Nowadays, people in the Internet age are pursuing the ultimate experience. With the advent of consumption upgrade, this demand has been pushed to the climax. New retail, green organic food, brand life, etc., all show consumers' perceptions and quality of consumption. The transformation has had a qualitative change with the past. When these are all evolving, people's requirements for various experiences will become higher. Especially for the long-lasting online shopping experience, not only the quality is guaranteed, but More requests to receive the goods as soon as possible after ordering.
Whoever can give customers a better experience, win more praise from customers, and lay a solid foundation for more orders in the future.
So, how can we achieve fast and good package delivery? This is a problem.
If there is such an 'artifact' that allows e-commerce companies to use only two workers, they can comfortably deal with 10,000 single daily shipments and zero errors. Imagine how this is for e-commerce companies. importance? ?
Race with time...
The annual double 11 is the day most expected by e-commerce companies, but it is also the most frightening day, because on this day and in the next half month, all e-commerce and logistics need to have a fierce race with time. .
In 2017, the fastest single order took only 12 minutes from the time the order was placed. Although there were many accidental factors, everyone's pursuit of speed was self-evident.
The market for e-commerce is no longer described here. Today we will discuss with you the key points and solutions for e-commerce companies from receipt of orders to delivery.
Take Taobao and Tmall as an example, many shops promise to deliver goods within 24 hours or 48 hours. Once they exceed this time, they will not be shipped. Once the customer reports and verifies, the store will be punished accordingly. The relevant provisions of the Vipshop. Even more frightening, it requires the merchant to deliver the goods within 4 hours after receiving the order. This makes the bosses a headache.
This time, the efficiency of the process of packing and shipping is particularly important.
Moreover, competition among peers is fierce, and many merchants sell at low prices maliciously, disrupting the market, and in order to compete with them, they have to lower their selling prices, and profit margins shrink instantly.
Conflict between efficiency and cost...
Of course, the biggest problem, than the contradictory relationship between efficiency and costs are still unresolved. Especially in face 618, double 11 shopping festival such as this carnival, this conflict will become more obvious and prominent.
In order to prepare for such a festival, many e-commerce companies will begin to stock up one or two months in advance to recruit people. Everyone hopes to be ready early and deliver goods soon after receiving orders. The faster customers can receive goods, the better. Things are always counterproductive. To save costs, many e-commerce business owners will employ temporary workers to reduce costs. But in fact, as these bosses think, the more expensive it is to approach festivals, the more expensive it will be. At this point the corresponding labor costs have far exceeded the value it can bring.
A month or two in advance of employment will usually be much cheaper than on-the-job employment. However, raising this group of people will also bring enormous cost pressures to the e-commerce companies. 'Sometimes, adding temporary workers may not really work. Improve efficiency, because the stability of the temporary workers is not controllable, it is easy to affect the mood of formal employees. 'The boss of an electricity supplier said so.
Coupled with the fact that labor costs are getting more and more expensive today, many e-commerce companies have been unable to assume the multi-employee operation mode.
If they employ enough labor, it means that the cost will rise. In order to maintain profits, they will have to increase the price of goods, but then there will be a decline in sales. As a result, they will fall into an endless loop.
The income and cost are not equal. This is a difficult problem to solve.
However, in order to improve the customer's consumer experience, what about the bosses?
In the end, they had to resort to perfection and hired temporary workers. As a result, many new problems emerged as a stumbling block in the hearts of e-commerce business owners.
In addition to the above-mentioned expensive labor, the e-commerce business owner pointed out the following typical problems:
1. Being lazy. Asking the temporary workers may really improve the efficiency a lot, but the problem of high costs still exists, and the phenomenon of temporary workers being lazy at work is very common. Even if it is a regular employee, lazyness happens from time to time.
2, manual operation, waste of supplies is no way to avoid. Especially in the double 11 such festivals, tape, cartons, surface list and other consumables damaged several times higher than usual.
3. The accuracy of delivery is difficult to guarantee. Due to the fact that manual judgment is difficult to be absolutely accurate, sorting is inaccurate, leaks are made, heavy loads are generated, miscellaneous, wrong orders are made, wrong orders are made, etc. Ultimately, it leads to customer returns. Bad reviews have had a lot of impact on the brand. At this time, temporary workers have already left and there is no way to blame people.
I believe these are the problems encountered by the e-commerce business owners and they are also a headache.
The aforementioned owner of the e-commerce company disclosed that he had obtained an 'artifact' by chance and that the above problems were easily solved. The Twin 11 and 618 ushered in 20,000 sheets, but dismissed all employees in advance and left behind. Two partners...
E-commerce benefits...
This 'artifact' is magical. In a manual operation, seeing it scans and distinguishes the goods, and then weighs them, puts on a plastic bag, and the next step is to automatically seal the plastic bag, followed by the printing of a single sheet, on the package. , Full process automation, the whole process less than half a minute. One hour package delivery 650 single, easy to deal with 618 and double 11, solve the problem from the receipt of orders to the delivery process.
The boss came over this time and said with great care: This machine is called Guerqi Smart Express Baler. It provides goods scanning, goods weighing, plastic bags, automatic sealing of plastic bags, automatic printing of face orders, and automatic paste of face orders. Automatic transportation of goods and other integrated solutions.
In particular, he emphasized that the key is that it can interface with our ERP or WMS and order system as required, with little error and high efficiency, which reduces both costs and efficiency.
After understanding the pain points and needs of the e-commerce industry for package delivery, the 'artifact' set up a special team for the China Packaging Machinery Industry Association to unite Guerqi, a veteran automated packaging equipment company, to visit 36 appliance company representative companies to gain insight into their pain points. With the demand, discuss the feasibility of automatic package delivery, after 188 days, developed after nearly 10,000 tests.
It is the world's first intelligent express baler with the following features:
1. Smart printing
Surface list information is generated by the system and automatically printed and pasted, without manual intervention, to prevent errors from occurring.
2. Efficient provincial labor
Only one person is required to operate and can pack 650 bags per hour.
3. In addition to static electricity
Using scientific and technological means to effectively eliminate electrostatic hazards, work smoothly and reliably, and improve work efficiency.
4. High security
Anti-clamping, anti-hot, anti-misoperation, safe use.
4. Quality experience
Automatic sealing, neat packaging, outstanding quality, customer satisfaction
5. Energy saving and environmental protection
No sealing tape is needed to save resources and avoid unnecessary waste of consumables
6. Small footprint, easy operation, high versatility
When the new era came, it was a big trend to replace the traditional artificial lines with automated machines. The bosses of the bosses came.
This does not, he bought two Guerzi intelligent express balers, this year's 618, ready to do a big one.