Quality is the starting point of value and dignity. It is the lifeblood of a company's survival.
As the world-famous air-conditioning professional company, Daikin Air Conditioning, places more emphasis on the quality of the forward-looking control; and its source of excellent quality lies in the quality of the control process, and the people who perform the process.
Daikin air conditioning quality officer
Dr. Edward Deming of the United States - one of the world's most renowned quality management masters, whose proposed PDCA management circle was recruited by the ISO organization and called it 'Dai Ming Huan'. Its advocacy of the 'Dai Ming 14 points' theory Has an important influence on the global industrial community and promotes the standardization activities of enterprises.
The 'fourteen-point theory principle' can be broadly divided into: people, systems, and leadership of the three cores. Among them, people (that is, employees) account for five points, systems account for five points, and leadership accounts for four points. To achieve good quality, the three core Complementary, indispensable.
Daikin Air-Conditioning, which aims to 'discover the user's next demand', places greater emphasis on the responsibility and responsibility of the leaders. In the production quality management, the quality committee is set up to participate in the quality control, and the general manager is appointed as the chairman of the quality committee. As the company's highest quality officer, it participates in total quality control to ensure the effective operation of company quality management, continuous improvement, and continuous optimization of product quality.
In the production and manufacturing enterprises, the technical staff can be said to be the 'first-line quality officer', which is the cornerstone of product quality control.
In Daikin, senior management not only attach importance to product quality management, but also pay attention to the inheritance of high-quality production skills. In keeping with global quality requirements, Daikin Air-Conditioner has spared no effort to cultivate technical backbones, and has penetrated talents to various links, through various kinds of training. Way to inherit Daikin's excellent production skills from the 'Quality Officer'.
For example, Daikin Air-Conditioning arranges professional backbones who are proficient in professional skills to pass on skills experience to new employees through the “help and pass” approach, help them grow quickly, and establish a sense of quality that is proud of Daikin’s “manufacturing spirit”. This also formed Daikin's 'OJT training', which allows quality DNA quality management to penetrate and inherit from generation to generation.
Daikin Air Conditioning sets up skills training venues at the production site - also known as 'skills dojos', to simulate various scenarios, through Master's hands-on guidance, theoretical explanations, on-site training, new employees on the ground, and being able to grasp the core quickly Technology. This is Daihatsu's dojo skill training. It competes on the same stage and teaches as a long-term leader. It allows the refined production techniques to be constantly mastered, thus embossing every aspect of the air-conditioner production.
In addition, Daikin Air Conditioning also regularly holds skill contests in its regional and national factories to promote the Group's global employees to learn skills and upgrade their skills. Outstanding employees who stand out from the skills contest will be global as lecturers. Employees' skills are taught to comprehensively and effectively enhance the overall production skills of employees. At present, the Daikin Air Conditioning China Competition for Skills Competition has been successfully held for ten sessions, and has continuously emerged as a world-class master of craftsmanship to defend its quality and create “China.” ' Endorsement.
Daikin air conditioning quality
In the industrial world, there is a 1:10:100 argument. If a problem occurs with a product that is produced, it will incur 10 times the loss if it is not corrected in time and flows into the downstream process. If it goes into the market, it will generate more than 100 times the loss.
From the source of control quality is critical, a Daikin air conditioning, from the beginning of manufacturing to finished products, to undergo multiple tests.
In the selection of parts and components, Daikin Air Conditioning will conduct rigorous inspections when raw materials are put into storage. Only high-quality raw materials will be selected by Daikin Air-Conditioning. In the production process, Daikin Air-Conditioning Co., Ltd. owns various types of basic materials. The department's test laboratory conducts extensive tests on the performance of parts, resin materials, and performance during the development and testing period - from He gas-tight inspection, refrigerant leak, insulation withstand voltage, operation test, final inspection process, to remnants Inspection of oil quantity, coating property test, confirmation of welding strength, confirmation of welding quality, verification of moisture analysis, product inspection, finished products, etc. Daikin air-conditioning products were not incorporated into the product warehouse until they were subjected to heavy inspection.
In the final stage of the air conditioning product's delivery, Daikin also introduced X-ray equipment to conduct perspective inspection on the air conditioner products that have been boxed.
In fact, a Daikin Air Conditioner has undergone hundreds of quality inspections prior to presenting you with high quality air and life.
In Daikin's case, excellent product quality and customer satisfaction are paramount pursuits. Air conditioning and raw product control are in every possible way to ensure the delivery of high-quality equipment and caring service to consumers and withstand the test of years.
In Daikin, everyone is a quality officer, and there are quality barriers everywhere. This may be one of the internal causes of Daikin's leading role in the 23-year performance growth of the Chinese market.
