According to Irwin Lazar, vice president and research director of Nemertes Research, “At present, more than 53% of companies are interested in 'ear-to-ear diagnostics', which will enable corporate IT managers to better manage their equipment from the user’s point of view. Voice performance. More than 35% of companies are increasing the deployment of mobile unified communications clients. Based on the above, IT and business unit managers are more inclined to be equipped to help them obtain analytical value and ease of operation from the entire company communications ecosystem. s solution. '
Plantronics Manager Pro is a software-as-a-service (SaaS) application that customers can use to manage their voice communications devices. With this easy-to-use software, corporate IT managers and contact center managers can provide visual interfaces through software. , Proactively manage the sound performance of every Plantronics headset deployed throughout the company to ensure the best user experience.
Currently, Plantronics Manager Pro cloud service software is available through authorized distributors in many countries around the world.
New features of Plantronics Manager Pro v3.11 cloud service software include: • Ability to monitor, manage and easily access valuable data from commercial communication devices that support Plantronics headsets. All of them include Mac OS and Windows desktops, as well as Android. Plantronics Unified Communications Headset connected to iOS mobile devices. • The Northbound API has access to the Plantronics Manager Pro database. This means that customers, developers and partners can more easily embed this data into existing enterprise applications or create new ones. Service products. • Simplified reporting. Get all data reports that currently include successful deployment of IT managers through asset management, and promote the use of unified communications (UC) and software.
Tom Wesselman, vice president and general manager of Plantronics' software division, said: 'For corporate IT managers, they can get valuable data from our full suite of enterprise devices - even mobile devices connected to Plantronics headsets. This can help IT management departments get truly useful information in a comprehensive manner and enable companies to quickly make more informed decisions based on these valuable data.