On April 2, the official website of the Shaanxi Provincial Administration for Industry and Commerce announced the results of the quality inspection of online trading products in circulation in 2017. To strengthen the quality management of online transaction commodities and create a safe and secure consumer environment, based on the “Consumer Protection Law” and “Product Quality Law”. And before the 'double 11' in 2017, the Provincial Trade and Industry Bureau purchased 6 online trading platforms for Tmall, Jingdong, Suning, Gome Online, Westport, and Neville. E-commerce sales of small home appliances, children's clothing children's shoes, baby bottle nipples, children's toy goods quality sampling, a total of 111 batches of goods. After the statutory sampling program, the provincial Industrial and Commercial Bureau actively carry out consumer rights management interviews, unqualified commodity inventory Delisting and other work have effectively promoted the improvement of online trading commodity quality in the circulation field and better protected the legitimate rights and interests of the vast number of online consumers.
I. Results and Analysis of Quality Inspection of Small Home Appliances
A total of 45 batches of commodities were spot-checked, of which 40 were qualified and 5 were unqualified. The qualification rate was 88.9%. During the sampling inspection, 16 batches of electric kettles were sampled, with a pass rate of 93.8%; and 15 batches of hair dryers were sampled. Second, the passing rate of 100%; sampling batch of indoor heaters 14 batches, pass rate of 71.4%.
(I) Main Inspection Items
The spot inspection targeted selection of signs and instructions that could easily lead to fraud, mislead consumers, and cause more controversy in consumer complaint disputes, protection against access to live parts, input power and current, leakage current and electrical strength at operating temperature. , Structures, internal wiring, components, power connections and external cords, terminals for external conductors, grounding measures, creepage distances, electrical clearances, terminal continuous disturbance voltage, etc. are the main test items.
(II) Problems with sampling the goods
There are two types of problems in the quality inspection of small household electrical appliances, such as components, signs, and instructions. 1. Marks and instructions. After inspection, there are 2 batches of commodities that are spot checked that do not meet the standard requirements. Nameplates, manuals, warnings, Some symbols and illustrations such as pictograms are one of the important contents of the safety standard requirements for household electrical appliances. They should be marked on the appliance and the instructions, and should be durable. If not standardized, it could easily lead to the wrong use of the product by the consumer. Personal hazards. 2, Components. After testing, there are 3 batches of commodities that are spot checked that do not meet the standard requirements. The main reason is that the size of the power plug does not meet the requirements of the national standards. Users are prone to poor contact or poor grounding during use. Fire, electric shock and other hazards.
II. Results and analysis of quality inspection of children's wear children's shoes
In this random inspection, a total of 20 batches of commodities were sampled, among which 20 batches were qualified, and the pass rate was 100%.
Main inspection items
The main items for children's clothing inspection include: formaldehyde, pH value, odor, fiber content, color fastness to soaping, color fastness to perspiration, color fastness to rubbing, color fastness to water, light fastness, color fastness to saliva, azo disinhibition dye.
The main items of children's shoes inspection include: signs, sensory quality, peeling strength of the bottom, shoe-folding resistance, wear resistance of outsole, formaldehyde content, banned azo dyes.
Third, the bottle pacifier quality sampling results and analysis
In this sample inspection, 21 batches of bottle pacifiers (a further 2 unmarked) were sampled and tested by 8 network distributors. 21 batches were qualified and the pass rate was 100%.
Main inspection items
The sampling inspection mainly examined the health indicators stipulated by the national mandatory standards: sensory, total migration, consumption of potassium permanganate, determination of heavy metals (measured by Pb), and lead and cadmium content.
Fourth, children's toy quality sampling results and analysis
In this random inspection, 25 manufacturers of 25 batches of toy goods were sampled and tested at 5 network dealers. 24 batches were qualified and 1 batch was not qualified. The pass rate was 96%.
(I) Main Inspection Items
Product signs and instructions for use, Hygiene, Materials, Small parts, 'Some specific toy shapes, dimensions and strengths', Accessible metal or glass edges, Functional sharp edges, Metal toy edges, Molded toy edges, Exposed bolts Or the edges of threaded rods, accessible sharp tips, functional sharp tips, protrusions, handles and other similar tubes, wires and rods, plastic bags or plastic films used in packaging or toys, ropes and elastic cords , Folding Mechanisms, Round Holes in Rigid Materials, Clearances Between Moving Parts, Other Actuated Structures, Predictable Reasonable Abuse, Marking and Instructions, Fever and Abnormal Work, Electrical Strength at Operating Temperature, Resistant to Moisture, Room Temperature Electrical strength, mechanical strength, structure, protection of cords and wires, components, electrical insulation and creepage distances.
(b) Sampling results
The unsatisfactory product for this sampling inspection is structural failure. The hazard of structural failure is: Consumers have a fire in use and there is a potential explosion of the battery.
After the completion of the statutory procedures for the online product quality inspection, the Provincial Administration for Industry and Commerce promptly organized the unqualified product inventory delisting work, requested the relevant online platform to notify the commodity sampling supplier of the problem, immediately deleted the related transaction webpage information, and stopped the production of the product. The goods were shipped to overseas, the goods were organized, and the goods return process was initiated. According to the provisions of the “Administrative Interview System for Safeguarding Consumers’ Legal Rights and Interests” of the Provincial Administration for Industry and Commerce, an administrative interview was conducted on relevant network platforms and e-commerce. The rectification proposal calls for rectification within a time limit. At present, the unqualified products have all been delisted from the market, the web transaction information involved has been completely closed, and the relevant case-handling work is in full swing.
The network operators in the province must carefully check the results of this publicity and do a good job in the follow-up processing of the relevant unqualified products on the shelf delisting; if the consumer requests a return, the operator should be responsible for the return. The majority of consumers find that the operators are still selling For unqualified products, call 12315 or log in the website of the Provincial Bureau of Industry and Commerce.
List of unqualified product information found by online product sampling inspection
"China Quality News Network" Original link http://www.cqn.com.cn/ms/content/2018-04/03/content_5632021.htm