After the release of Apple's iOS 11.3, the new traffic card function of Apple Pay exploded overnight in the author's circle of friends. As we all know, for many years Apple iPhone users have always had a sense of superiority at the system level compared to Android mobile phone users. If you are talking about a traffic card, you can't afford it. You can only look at Samsung with envy and jealousy. Huawei, Huawei and other Android users can easily get on and off the phone.
Now that the time has finally come, Apple users will finally be able to hold an iPhone in an elated way. The Apple Watch will be used for credit cards. Although it is currently limited to users in Beijing and Shanghai, it is believed that since the precedent has been set, there will be more. The addition of the city is just around the corner.
Faced with the function of Apple Pay's public transport card, you may have such problems. However, most of the issues related to card opening and use have been answered in great detail by Apple officials. I do not want to repeat them here. The author is here. There is only one problem, which is also very much in line with China’s national conditions: Apple Pay uses the traffic card function. How does the invoice open? For this problem, the author also landed on the Apple official website and dialed customer service for further understanding.
The official answer is hardly satisfactory
Official website - related introduction
The author turned around in the official website, the official website did not clearly explain this, even through the search, the author saw only the 'what add traffic card', 'How to transfer the original traffic card balance to Apple Pay' etc. Documentation. For the invoice, Apple's official website did not mention the word, the author only noticed a word 'Apple Pay Express traffic card function is currently a beta.'
Technical support hotline - 1 hour long wait, in exchange for 'don't know'
To this end, the author also specifically consulted the Apple Technical Support Phone at 400-666-8800. After a long wait of nearly 10 minutes, the customer service call was connected, and the customer service was obviously the first time to encounter the related problems. The author's questions answered, but let the author listen to music and waited for nearly 20 minutes after being told to transfer the corresponding department. And after the transfer took a full wait for half an hour, the corresponding department's customer service was finally connected, but Just simply tell the author: This problem needs to be contacted by partners. In other words, it is 'don't know'. Afterwards, the author asked how to contact the 'partner' and still responded 'unclear'. The author could only trace the name of the specific partner (city traffic card) in detail and understand the contact information through the Internet.
The service attitude of the whole process is satisfactory, but the long waiting time for such a "basic" business so do not understand the answer, really let the author dissatisfied.
One card official website spike Apple - 10 seconds to solve the problem
Then the author Baidu search - municipal traffic card official website to seek answers. Did not think that in Apple's official one hour can not solve the problem, here marked directly on the site.
The author acknowledges that there is a specialization in the medical industry, but since Apple has already provided users with transportation card services, the 'important' component of invoices is an unavoidable issue for service personnel. Fortunately, the problem has been solved and it is not loved. Really the author will no longer say more about Apple's official customer service consulting experience.
In addition, since Apple has been mentioned, it will also share with you the billing methods used by other manufacturers' transportation cards.
Before this, Samsung Samsung Pay It has already supported the issuing of transportation card invoices. It has been clearly marked in the opening agreement; Huawei's Huawei Pay Neither the opening agreement nor the use of the function can be found in the introduction of the invoice. However, through the official website, you can search for the invoice issued by the Huawei Bracelet as a transportation card – to provide a three-month recharge record at the designated location like Apple Pay. Can be issued; and the author originally used China Mobile and Package APP , also clearly marked the way to obtain invoices - with Apple Pay's billing is still the same. From the point of view of Beijing at least, from the convenience of billing is not very friendly, of course, this is also the result of the municipal card group rules. In today's payment has been so convenient, I also hope that the municipal card can provide electronic invoice services in Shenzhen and other cities as soon as possible, giving users the greatest convenience from all angles.
Samsung Pay can apply for an invoice
And package APP can get invoices at designated locations
