Recently, Matsushita Electric Industrial Co., Ltd. has filed a recall plan with the AQSIQ. From now on, Panasonic TV products produced from February 2012 to January 2013 will be recalled. The TV model involved in this recall is TH- The number of products affected by L55ET5C, TH-L47ET5C, mainland China is 14,564 units.
In the TV set within the scope of recall, the resin material of the base is deformed due to the weight of the TV itself during desktop installation. Frequent rotation in this state will cause the resin material to be damaged and the screws to loosen. If the TV continues to rotate, the screws may be 4. It falls off, which in turn causes the TV to fall. There is a security risk.
For the TV within the scope of the recall, Panasonic (China) Co., Ltd. will reinforce the base for customers for free to eliminate potential safety hazards.
Matsushita Electric (China) Co., Ltd. will issue a recall plan on the official website (www.panasonic.com) from now on, prompting all consumers who use the affected models to stop using them, and contact Panasonic for a free reinforced base.
Consumers can call the recall service number 400-8811-315 (article service time: 8:30~20:30, mid-year) to learn more about the specific situation. Consumers can also visit the website of the AQSIQ Defective Product Management Center ( For more information, please visit www.dpac.gov.cn) and pay attention to the AQSIQDPAC. In addition, you can call the AQSIQ Defective Product Management Center hotline: 010-59799616 to report problems or submit bugs during the implementation of recall activities. clue.
In order to clarify the recall process, China Quality Inspection Xiaobian called the Matsushita Electric Appliance recall service. The other party said that the product involved in the recall batch, the factory door-to-door service, is free of charge.