According to the “Daily News” report, Sumitomo Mitsui Banking Corporation, the third largest financial institution in Japan, has used RPA since 2017. In the first half of 2017, it saved 400,000 hours of work (about 200 In terms of workload, they also need to introduce in April this year a system that can transmit customer asset data directly to the responsible person.
Tokyo Mitsubishi UFJ Bank, the largest financial institution in Japan, under the umbrella of Mitsubishi UFJ Financial Group, started using RPA systems in 2014 and set up a digital planning department in May 2017 to accelerate the application of RPAs. According to statistics, they last year About 100 items of business will be automated, and it is planned to realize 2000 automation businesses by 2024. At present, Mitsubishi is using the RPA system for the examination of housing loan documents, overseas remittance and other related businesses.
Mizuho Bank, which is a subsidiary of Mizuho Financial Group, also uses the RPA system. It took 4 to 5 minutes to manually input the work. Now, in tens of seconds, the efficiency is greatly improved. Mizuho Financial Group aims to cut 100 years before 2024. Home branch, before 2026, laid off 19,000 people (about 1/3 employees).