In the 2018 TMT Industry 315 Quality Report Conference, Operators World Network, together with multimedia members of China's mainstream technology media alliance, jointly released the "2018 Mobile Phone Quality Survey Report 3.15" (hereinafter referred to as the "Report"), and passed authoritative data from multiple parties. The statistical analysis summarizes the serious mobile phone brands and specific products since 2017 in order to provide users with reference when purchasing products.
The “Report” mainly focuses on the common quality problems of mobile phone products in 2017, the quality inspection and complaints, and the comparison of the performance of various models, and makes an inventory of the companies involved.
Six issues such as battery and after-sales service become the focus of mobile phone quality
According to the “Report” data, there were 29,474 complaints of mobile phone digital products received by Beijing alone in 2017, accounting for 15.63% of the total number of complaints, an increase of 30.08%, ranking first in consumer complaints; November 2017 , The highest number of complaints occurred during the replacement period in December.
Among them, the six major issues that users are most concerned about in the quality of mobile phones in 2017 are: battery life issues, after-sales service issues, pre-existing software issues, speaker quality issues, cell phone case and cell phone screen quality issues, and face recognition, fingerprint identification vulnerabilities Other issues are also common.
In addition, poor voice call quality, poor data interface connectivity, crashes, cardon, and fingerprint identification failures are among the concerns of users regarding mobile phone quality.
Candy Phillips and more than tens of mobile phones were detected by industry and commerce
According to statistics from the operator's World Wide Web, local industry and commerce bureaus spot checks of common mobile phone unqualified items mainly include: Conduction continuous harassment, Continuous radiation harassment, Temperature test (heating requirements), Structural requirements unqualified, Charger resistance strength, Electrical insulation, Electrostatic discharge immunity, marking (product instructions) eight.
In addition, the "Report" mainly analyzes the quality inspection results of mobile phone products by local industrial and commercial bureaus and quality supervision bureaus, and fully exposes mobile phone brands and specific models with unqualified sampling.
Guangdong Province Trade and Industry Bureau checks the most unsatisfactory mobile phone brands are: Capitel, VEVA, SauEnp billion guowei, siwer Xingwei, hmi black rice, FNNI, F-FOOK Fuzhong Fu, DAXiAN Daxian, YTONE, COWW. Analysis said , Unqualified mobile phones are mainly based on functional machines. Among them, the highest number of unqualified projects for Capitel, reached 7 items.
The mobile phone brands with the most unqualified projects from the Anhui Industrial and Commercial Bureau are: Noah Xin, BAI MI, TETC Century Star, Tianzhu, Yida, SOP, BiRD, KOPO, Uniscope. Among them, NOAIN X7 from Noahsin is unqualified. The largest number of mobile phones.
The Liaoning/Shanghai/Hubei Industrial and Commercial Bureau has identified the most qualified mobile phone brands: koobee, Phillips, Candy Mobile, Lily, Gome, Noah, Amagatarai, AGM, Coolpad.
In other areas, the mobile phone brands with the most unqualified projects checked by the Bureau of Industry and Commerce are: Yu Guowei, Cool Music Times, Zhuoren, Jingkaida, Qiyun, Koobee, Jinpingtong, and KOPO.
The six major performance models of major manufacturers
The "Report" compares and analyzes the performance of various models of mobile phone manufacturers by taking pictures of camera performance, endurance, boot rate, WiFi performance, GPS performance, and system fluency of the main models in the four price segments.
In terms of camera performance, there is not much difference between the products with the same price segment and the camera performance; Samsung, Huawei, Apple, Mito four models in the high-end market in the top five camera performance rating; niche brand one plus , Nubian and Mito do well in the camera performance; glory and red rice became the main model with a strong photo performance below $ 1,000.
In terms of endurance, among the mobile phone brands under 1,000 yuan, Red Rice, Charm Blue, Red Hot Pepper, 360 Mobile Phones and Jinli’s battery life account for the top five. Looking at the mobile phone models in various price segments, the endurance ability score is almost the same. Big.
In the 4G mobile phone startup network speed, 360 vizza in the following model of 1000 yuan in the speed of the highest evaluation, glory play Chang 7X, millet 6 high version and Huawei Mate10 are also occupying the first in their respective price segment; the price segment machine In the model, there is no difference between the model with the highest score and the lowest score. The speed of the 4G mobile phone between the same price segment phone products will not affect the purchase.
In terms of WiFi performance, in Charm Blue brand, Charm Blue 6 and Charm Blue Note6 become the strongest models of Wifi connection in their respective price segments; in the Hammer brand, Nut Pro has become the price of 2000-3000 yuan, and Wifi performance is the best. Millet 6 has the lowest score, and it is 10 points worse than Nut PRO. In the high-end model, Huawei Mate10 Pro wins the strongest Wifi performance model, and it is less than 7 points higher than the high-quality version of OPPO R11 Plus.
In terms of GPS performance, ivvi F3C has the strongest GPS positioning in the price segment below RMB 1,000; in the price segment of RMB 2000-3000, Glory 9 GPS performance is the best, but it is between the fifth position of Hisense H10 The gap is not large; in the five high-end models over 3,000 yuan, GPS performance is comparable.
In terms of system fluency, system fluency is related to the number of chips, memory, and mobile phone systems and installed software. In the high-end market, Apple's mobile phones have better fluency, followed by Huawei and Samsung models; although each price segment is rated Different, but in fact system fluency has a very clear gap between the system fluency of low-end products and high-end products.
Some quality door incidents in the chip industry triggered concern in the industry
At the same time, the "Report" also carried out statistics on the quality of mobile phone chips and disclosed three major quality issues in the chip industry. They are the Meltdown (Fuse) and Spectre (Phantom) two CPU vulnerabilities involved in the Intel chip gate incident. , Texas Instruments chip involves an unexpected shutdown of the iPhone 6s event, Broadcom Wi-Fi chip worm virus incident.
In addition, the report also conducted a comparative analysis of the overall performance of the major mobile phone flagship chips, including the Apple A11, Qualcomm Xiaolong 845, Samsung Exynos 9810, or Kirin 970, MediaTek Helio X30, Spreadtrum SC9861G-IA. The overall performance of the Apple A11 leads other chips.