With the mobile phone entering the era of full screen, the cost of mobile phone repairs has risen sharply. In the past, the monthly salary of a mobile phone was gone, and now it may not be enough to change the screen for half a month's salary... So which brand of mobile phone has the highest maintenance cost?
On March 14th, tens of millions of big data about maintenance products based on cooperation between YORK and search engines, and “3.15 Chinese mobile phone after-sales service” of leading domestic digital repair O2O brand 'geek repair' 1.5 million+ users The “Data Report” was released. The report pointed out that the average out-of-pocket repair cost for handsets was 317 yuan. Among them, the three major brands in China had the highest maintenance cost, the average passenger unit price was 421 yuan, followed by Xiaomi’s outsourcing maintenance cost, and the average passenger unit price was 366 yuan. Apple ranked third only with an average guest unit price of 293 yuan.
The "3.15 China Mobile After-sales Service Big Data Report" also pointed out that Apple's survey of O2O maintenance services ranks first among all brands, far more than other brands, which is directly related to Apple's official after-sales repair 'complicated and expensive' .
So why did Apple's average customer unit price rank behind Huawei and Xiaomi? According to the report, the screen and battery problems in the repaired Apple mobile phones accounted for 43.80% and 35.86% respectively, which are relatively balanced, and the battery price is much lower than the screen. This drove down the average customer unit price of Apple's mobile phones. Unlike Apple, the maintenance of screen issues such as Huawei, Xiaomi, and other brands accounted for more than 50%, so the cost of outsourced maintenance was high.
