| The annual 3.15 is not only a time of exposure, but also a good review of the industry and industry markets in the past year. Looking at the office industry market in the past year, according to authoritative survey results, the current printer market, users The degree of attention to issues such as product coloring and print completion has greatly increased. At the same time, such issues have also become the highest rate of user complaints.  In the face of the current users' concerns about the quality of printed products, feedback on the quality of printer products is relatively concentrated. Relatively speaking, printer quality problems mainly result from image formation on the paper, user's jamming phenomenon, and product noise. Other questions also have some feedback. Compared to last year, the number of complaints from users regarding the printer's own hardware problems has been significantly reduced. For the common quality problems in the copier market, the paper feeding problem has still become the main focus of complaints, and copy paper imaging problems have dominated the main complaints. For the most part, and in the daily use of photocopiers by users, the complaints index for paper jams remains high. In the past year, the scanner market has received feedback from the main homes about the speed of scans and the quality of the scanners. There is a relatively large amount of feedback on the scanner's product quality. In addition, in the area of projectors, users have problems with projection screens. It has become a 'hard-hit area' for user feedback problems. Because users have a high degree of use of the projector and the frequency of use, resulting in a certain degree of product quality problems, it has become a focus of this year's 3.15 quality problems. In addition it is worth It is mentioned that, according to the survey, after the sale of the projector market, hardware issues are also complaints hot spots. |
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