Positive 3.15 Consumer Protection Day dawn, the television industry and consumers on improving product quality, improve after-sales service, louder and louder, the industry is also increasingly concerned about their own development.
On March 5, 2018 China Color TV Quality and Service Symposium jointly held by China Electronics Chamber of Commerce, Consumer Electronics Research Office and United Color TV Innovation Alliance was held in Beijing, where "2018 China Color TV Product Quality Report" and " 2018 China TV After-sales Service and Customer Satisfaction Research Report ", Changhong CHiQ TV with its own excellent quality, caring service by the industry and consumer recognition, was awarded the integrity of brand honor, with integrity + interpretation of the brand charm.
Changhong TV relies on the advantage of artificial intelligence R & D team to high-quality audio and video experience as the center, the full integration of the advantages of resources, from product hardware, production technology, design, comprehensive content and other resources to create high-quality CHiQ artificial intelligence television series. Products not only has the slim body, smooth lines and other characteristics, also in the process to create a sophisticated exquisite craftsmanship, using top technology at home and abroad, invited professional masters to create, from quality, color, technology and other aspects, to create quality products So that every consumer can see clearer, play smoother, hear even more shocking, to provide consumer theater audio and video enjoyment, so that consumers can get at home convenient and comfortable viewing experience.
Changhong CHiQ TV Q5TProduct quality and brand has always been the most important two factors affecting consumers to buy television, and this year's satisfaction report shows that after-sales service has become equally important with the brand consumers to buy the main factor television. Famous appliance experts , Lu Renbo, deputy secretary general of China Electronic Chamber of Commerce said that from the consumer level, the service is a mirror of corporate brand image, high-quality after-sales service will help enhance the corporate brand image. With consumers on sale Services pay more and more attention, which requires color TV enterprises attach importance to the rights and interests of consumers, and further improve the TV service system to lift the consumer's worries.
In 2014, based on the new home internet strategy, Changhong has launched several series of CHiQ TVs including 4K, surface, OLED and laser display technologies. According to the person in charge of Changhong, CHiQ TV has not only subverted the use of mobile Internet The "view" of the traditional TV, in the mobile terminal to achieve a lot of traditional remote control can not be completed control experience.At the same time, Changhong around CHiQ TV products also introduced 'to buy CHiQ to enjoy the satisfaction of 100% Super enjoy service.' Series implementation of the hardware failure occurred within 100 days free renewal machine, 1 year free maintenance commissioning, these ultra-high-quality after-sale protection stems from the color TV manufacturing business confidence in the quality of their products.
