Targeting the freight rates of competitors, the CEO of Courier reopened every day.
March 1 afternoon, Suning Logistics Group Executive Vice President, Daily Express CEO Yao Kai said he entered the logistics industry for more than three years, the biggest feeling is that we must respect the user, and said February 14, Friends of the adjustment of freight, will be based Freight again raised to 15 yuan, 'ignore the rules, ignore the user, let me feel the industry a long way to go.'
Yao Kai in the headlines also share their own views:
1, the user first, not for profit to harm the interests of users.
2, as a platform, can not monopolize the mentality for their own interests free to change the service rules.
3, electricity supplier symbiotic environment to create, first and foremost to symbiotic mutual trust with the user can not speak of symbiosis, dry but it is hurting symbiotic things.
Yao Kai said that in order to advocate for better service to users, on behalf of Suning Logistics to all consumers promise: Suning logistics basic freight to maintain 5 yuan price increases, on time service from now on January period of implementation of free shipping concessions, one day 6 big time, about what time to what time to.
Official website data show that the basic Suning logistics freight is 5 yuan, self-service ordinary commodity orders to pay the amount of more than 86 yuan free shipping.
Yao Kai's remarks suspected of pointing to its rival Jingdong logistics.
Targeting the freight rates of competitors, the CEO of Courier reopened every day.
March 1 afternoon, Suning Logistics Group Executive Vice President, Daily Express CEO Yao Kai said he entered the logistics industry for more than three years, the biggest feeling is that we must respect the user, and said February 14, Friends of the adjustment of freight, will be based Freight again raised to 15 yuan, 'ignore the rules, ignore the user, let me feel the industry a long way to go.'
Yao Kai in the headlines also share their own views:
1, the user first, not for profit to harm the interests of users.
2, as a platform, can not monopolize the mentality for their own interests free to change the service rules.
3, electricity supplier symbiotic environment to create, first and foremost to symbiotic mutual trust with the user can not speak of symbiosis, dry but it is hurting symbiotic things.
Yao Kai said that in order to advocate for better service to users, on behalf of Suning Logistics to all consumers promise: Suning logistics basic freight to maintain 5 yuan price increases, on time service from now on January period of implementation of free shipping concessions, one day 6 big time, about what time to what time to.
Official website data show that the basic Suning logistics freight is 5 yuan, self-service ordinary commodity orders to pay the amount of more than 86 yuan free shipping.
Yao Kai's remarks suspected of pointing to its rival Jingdong logistics.
On the eve of the Spring Festival, Jingdong announced that it will adjust the shipping cost from 0:00 on February 14. It is reported that the original basic freight of Jingdong's self-operated goods is 6 yuan and the order amount can reach 99 yuan for free shipping. After the freight adjustment, the average customer order is less than 49 yuan, Shipping costs will rise to 15 yuan, an increase of 250% .49 yuan to 99 yuan range, the freight is still 6 yuan, the order amount of 99 yuan can be free shipping.
This policy came out, it was a member of Jingdong PLUS Tucao, the original opening of this member, every month there are five value 6 yuan coupons, and now shipping costs, members have to use 3 free coupons A value of 6 yuan) before they can deduct a single 49 yuan freight orders for goods.
For customer complaints, JD customer service said in a reply recently, in order to better enhance the PLUS member experience, the current PLUS members are optimizing the rights and interests of freight upgrades, after the upgrade order amount less than 49 yuan orders, you can continue to enjoy 6 yuan basic freight. Prior to this, will be affected by the adjustment of the freight, the amount of orders less than 49 yuan PLUS users make up the difference coupons.
Public information shows that Suning Logistics was founded in 1990, Suning early to provide logistics services, Suning Logistics in 2012 from Suning's internal service system stripped out, transformed into a third-party logistics company .2017 early Suning logistics acquisition every day delivery.
Jingdong pioneered the B2C logistics model in 2007 and announced the establishment of the Jingdong Logistics Group in April 2017. On the same day that the basic shipping charges were announced, JD Logistics also announced that it has made an investment of 2.5 billion U.S. dollars, with major investors including Takatsuki Capital, Sequoia China Merchants Group, Tencent, China Life Insurance, the mother of the Fund, the National Fund, ICBC International and many other agencies.
On the eve of the Spring Festival, Jingdong announced that it will adjust the shipping cost from 0:00 on February 14. It is reported that the original basic freight of Jingdong's self-operated goods is 6 yuan and the order amount can reach 99 yuan for free shipping. After the freight adjustment, the average customer order is less than 49 yuan, Shipping costs will rise to 15 yuan, an increase of 250% .49 yuan to 99 yuan range, the freight is still 6 yuan, the order amount of 99 yuan can be free shipping.
This policy came out, it was a member of Jingdong PLUS Tucao, the original opening of this member, every month there are five value 6 yuan coupons, and now shipping costs, members have to use 3 free coupons A value of 6 yuan) before they can deduct a single 49 yuan freight orders for goods.
For customer complaints, JD customer service said in a reply recently, in order to better enhance the PLUS member experience, the current PLUS members are optimizing the rights and interests of freight upgrades, after the upgrade order amount less than 49 yuan orders, you can continue to enjoy 6 yuan basic freight. Prior to this, will be affected by the adjustment of the freight, the amount of orders less than 49 yuan PLUS users make up the difference coupons.
Public information shows that Suning Logistics was founded in 1990, Suning early to provide logistics services, Suning Logistics in 2012 from Suning's internal service system stripped out, transformed into a third-party logistics company .2017 early Suning logistics acquisition every day delivery.
Jingdong pioneered the B2C logistics model in 2007 and announced the establishment of the Jingdong Logistics Group in April 2017. On the same day that the basic shipping charges were announced, JD Logistics also announced that it has made an investment of 2.5 billion U.S. dollars, with major investors including Takatsuki Capital, Sequoia China Merchants Group, Tencent, China Life Insurance, the mother of the Fund, the National Fund, ICBC International and many other agencies.