It turned out that the lady was attracted by the new 4G mobile card introduced by the mobile company.According to the tariff description, the monthly fee of 8 yuan can enjoy domestic calling 0.25 yuan / minute, local 1 yuan 500MB traffic, domestic traffic 0.29 yuan / MB.
However, because the handle page requirements must be a new user, so white can not successfully turn the package.
After negotiating with the mobile company and failing to resolve the complaint at the MIIT, she was embarrassed to embark on the road to litigation.
However, the court of first instance ruled that it did not belong to the court hearing the scope of civil cases, to be rejected.
Video, white said mobile attorney court that its stakeholders did not violate the Ministry of Industry's 'do not change the phone number to enjoy all the operator's tariff program' instructions, because they understand it, white can do Zhang Xin Card, at the same time do not abolish the old card, this is the old number also retained.
In her opinion, the lawyer is full of sophistication and interprets the spirit of the document completely and sophistibly, and as a result, she needs to raise two cards and two mobile phones (or replace the two-card mobile phone). The extra cost is obviously not the original intention of changing packages .