Bengbu News reporter Cao Mengqing
Spent nearly ten thousand dollars to buy a new refrigerator, but frequently failure, not the computer panel can not be used, is the preservation function is damaged, or the alarm sounds ringing day and night, spent three years for three years, desperation , Consumers will be reflected to the mayor hotline 12345, I hope manufacturers can solve the matter.
Million yuan repair and repair to the refrigerator
Things go back to 2015, Mr. Zhang spent nearly ten thousand yuan to buy Taiwan Sanyo brand double-door refrigerator. 'Just started using, found in the refrigerator door always appears on the LCD screen Huaping, can not operate to use. So, Mr. Zhang find after-sales maintenance staff, maintenance staff after some conditioning, repaired. But a few days, the display is broken. In this way, each time after-sales staff to repair, a few days the refrigerator is bad And, one by one to go, repair for about a year, replaced at least five computer boards, the refrigerator LCD screen repaired.
Refrigerator to normal use, less a bother, Mr. Zhang thought the matter can come to an end, but not good long, the refrigerator fresh out of the area again a problem. 'Last summer, into the refrigerator drinks and vegetables, after Two days and then open the refrigerator and found that vegetables have been metamorphosed issued an unpleasant smell, wanted to drink the cold and then drink the drink, the drink can actually feel hot, and no difference on the outside. 'After repeated tests, Mr. Zhang spotted To the refrigerator may be damaged, can not be normal refrigeration. Mr. Zhang once again find after-sales maintenance staff, the maintenance of nearly three months time, and finally once again to repair the refrigerator.
Recently, this makes the headache refrigerator has a new problem.Now the refrigerator at home now and then there is a warning sound from time to time, noisy at night no way to rest.Zhang said that located in the refrigerator door LCD screen, from time to time There was a flashing of the letters and an alarm sound. 'There were voices in the daytime and there was no noise in the refrigerator alarm. In the dead of night, the voice was clearer and the refrigerator was off, and every day, the family went to sleep with noise One night, it rang.
Then dig two thousand six replacement new machine
In Mr. Zhang's home, the Huaihe Morning Post reporter saw this let him 'headache' in the refrigerator .In an interview with the reporter, the refrigerator's LCD screen is still kept alarm .Although the refrigerator to normal use, but every day Ear was flooded with noise, so Mr. Zhang a very distressed, 'feel like there is a hallucination, where are the warnings come to mind.'
In desperation, Mr. Zhang once again find after-sales maintenance staff, hope manufacturers can solve the matter.Post sales staff will be Mr. Zhang's feedback to manufacturers, the reply is' Mr. Zhang need to dig 2,600 yuan, a replacement value of 5,000 yuan The new machine. 'Reply to the manufacturers, Mr. Zhang expressed dissatisfaction' replacement of this refrigerator we went to the store to read, and we had no purchase of that refrigerator is not comparable. Manufacturers to our refrigerator, the mall in the original price 5000 yuan, I Jingdong, Taobao search 3600 yuan will be able to buy the same new machine. 'Zhang believes that the mall marked the price of the refrigerator, consumers have great price when buying floating space, asking him Another 2600 yuan replacement of such a machine, he considered unreasonable.
Reporters learned from the 12315 City Consumer Complaints Reporting Center that the center has accepted Mr. Zhang's complaint and is actively coordinating with the manufacturers. 'Consumers spend thousands of dollars to replace the new machine, this is not reasonable, consider During the use of refrigerators to consumers, the machine failed several times, it is recommended manufacturers directly to consumers to replace a new machine. "Official said.
Bengbu News Network Original link: http://www.bbnews.cn/xw/yljd/2018/02/563896.shtml
