The latest data show that the online Suning mobile phone business increased 96% over 2016, the fastest growing online platform.
Smartphone prices generally rose in 2017. However, prices of single-unit Suning phones remained overwhelming compared to other platforms throughout the year, with the sales of all-channel handsets from Suning Tesco up 377.9% YoY in 818/2017, Among them, the online sales grew 517.3% YoY and the offline stores increased 100.8% YoY, both of which achieved the industry's highest growth rate.
According to Su Ning, Suning mobile phone repair quick release "2017 Mobile Service Big Data Report" shows that from January 2017 to December 2017, Suning Fast repair service to undertake a total of 440000 maintenance orders, orders, high praise rate as high as 99.3%, covering About 300,000 subscribers The trade-in business has increased 8 times over the 16-year order volume. The success of 'Valet Check-up' has also led to a 30% drop in the complaint rate of after-sale online communications products.
Suning mobile phones will be more focused on bringing better products and services to subscribers in 2018. For example, the mobile phones below 3GB will be fully shelved, and more "performance monsters" that are loyal to the user experience will meet with you.
Service, relying on the online Suning Tesco platform and Suning Tesco Lynx flagship store, as well as offline all over the major cities and towns nearly 4,000 Internet stores. Suning mobile phones for consumers to launch 'Suning fast repair' brand. 2018 , Plans to enter the country more than 500 stores in Suning, opened mobile service station to solve the user's mobile phone repair pain points.
In addition, 'Suning mobile Valet seized' as a pick-up, the original authorized testing of the characteristics of experience services, will be 2018 covered the country.
Users Suning Tesco online self-purchase mobile phone, the date of receipt within 7 days (some brands from the date of receipt of goods within 15 days), if there is a demand for return, simply submit the service request through the Internet or telephone, Users can choose their own home delivery or mailing method to complete the inspection.