Apple considers refunding for the full purchase of iPhone replacement batteries

According to a Reuters report, Apple said in a February February letter to U.S. lawmakers that it is prepared to provide refunds to consumers who buy a new battery for the entire purchase, seeing the "strong need" to replace the iPhone battery.

Apple confirmed in December last year that aging battery software for the iPhone 6, iPhone 6s and iPhone SE models may degrade performance, after which the company apologized and lowered its battery replacement price for the affected model from $ 79 to $ 29.

In a letter to be released on Tuesday, some consumers questioned that Apple slowed down the old battery cell phone speed in order to allow people to buy new cell phones. The company said it is considering offering a full refund to consumers who have replaced their cell phone battery paragraph.

The letter from the U.S. Senate Commerce Committee also said that Apple Inc. in January 2017 pushed for a software update that slowed mobile phones but was not announced until one month later.

Apple said in the letter, as early as the autumn of 2016 already know due to manufacturing defects caused by battery problems.

John Thune, the Republican senator who chairs the committee, said in a statement: "Consumers rely on manufacturers' clear and transparent disclosure to understand why their devices may exhibit performance changes."

In discussions with the committee, Thune said Apple had already admitted its initial disclosure was inadequate and Apple had promised the committee some follow-up information, including additional steps likely to be taken to compensate consumers who already purchased the full battery.

Apple did not immediately comment on Thune's statement, and the company sent a letter to Greg Walden, Republican representative chair of the US House of Representatives Energy and Commerce Committee, Apple told the council that if it could not find a way to stop it without limiting processor speed The old iPhone suddenly shuts down, so it will consider extending its low-cost battery replacement plan beyond 2018.

Bloomberg reported that the U.S. Department of Justice and the Securities and Exchange Commission said last week that they are investigating whether Apple violated the disclosure of securities laws to slow down the old battery iPhone.

Apple said in a statement last week that it had "received some questions from government agencies," and responded appropriately by saying that the company "will never do anything that is intended to shorten Apple's product life Any thing, or reduce the user experience to promote customer upgrades'.

To date, consumers have filed about 50 class actions against Apple's gear-down event, and government agencies from Brazil to France and Italy to South Korea are investigating Apple in this regard.

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