'Spring Festival Express does not hit' - the Spring Festival holiday approaching, this news has attracted the attention of many users.With online shopping as a way of life, courier service is convenient and smooth and is directly related to each consumer's consumer experience.
Spring Festival is also free to buy 'buy it? Express little brother Spring' online '? Courier service quality can be protected?
Express service stop off?
Recently, the State Post Bureau issued a circular calling for the full protection of the Spring Festival holiday network, refusing to accept and not overstocking. "Meanwhile, Shen Tong, China Netcom, Bestys and many other express delivery companies said they would not stop the express delivery business during the Spring Festival.
Does this mean that during the Spring Festival, consumers can enjoy convenient and smooth delivery service? Reporter found that 'do not fight' does not mean 'full delivery'.
In SF's case, for example, its announcement said it would provide 'round-the-clock courier service to meet the demand for express mail service during the holiday season.' However, its service adjustment appears to be suspended during the Spring Festival to Yunnan, Hainan, Guangxi, Guizhou, Gansu, Qinghai and other remote areas of the cross-semitrailing services, suspended at the same time the speed of the Beijing-Shanghai high-speed rail collection services.
In addition, the courier service work during the Spring Festival in various regions is also different.
In Xi'an, Shaanxi Province, Yuantong Express, Express, Express, and other staff said Spring Festival holidays in Shijiazhuang, Hebei, a Baishi Huitong outlets official said many courier companies have actually been put into operation in Changsha, Hunan , Most of the express line to join the network made it clear that before the Spring Festival to stop the full package, the delivery is completed on holiday.In Shenzhen, most courier companies do not fight the Spring Festival, but the Spring Festival can only be a file, does not guarantee delivery can be normal delivery.
Of course, some courier companies make more commitment to courier service during the Spring Festival, for example, Suning announced that it will operate as usual during the Spring Festival this year, with no rest after sales and customer service, and will never lose its advice during the Spring Festival.
Express brother ye ye New Year
New Year's Eve, for each Chinese family has a unique significance.However, there are always many people still stick to their jobs during the Spring Festival, such as delivery brother delivery courier.
During the Spring Festival last year, the rookie network had estimated 300,000 couriers sticking to their jobs and not returning home during the Chinese New Year. According to media reports, during the Spring Festival last year, a courier from Xiangyang, Hubei Province, round-trip delivery between two towns 260 kilometers , 8 days delivery total mileage of 2045 kilometers, equivalent to the distance from Beijing to Guangzhou; Shandong Jining, a courier, single-day delivery orders up to 822 single, equivalent to an average of less than 2 minutes to send a single.
During the Spring Festival, the protection of courier service at the same time how to protect the rights of courier brother? Reporters found that most companies will provide courier service for overtime pay for the Spring Festival, whether the holiday during the Spring Festival by the staff to choose their own.
'During the Spring Festival 3 times the wage, who want to go to work on duty can go to the company newspaper, there are subsidies, after the adjustment of the rest of the year, in fact, not bad.' US Mission Takeaway brother Hao told reporters.
In order to express courier little brother to keep his post a good New Year, related companies and agencies also introduced some welfare measures.
In order to help and reward adherence to the post courier brother, rookie network announced that it will release a maximum of 3,000 yuan each of the reunification fund, to support them to get their families around the Chinese New Year; Jingdong released 'I am in the Great East Jingdong' activities for the Spring Festival on duty Couriers and other employees to provide attractive benefits.
Spring Festival dialect protection?
At present, China has exceeded 100 million daily parcels, sending and receiving express as part of the modern life of ordinary people during the Spring Festival is no exception.
In accordance with established practice, during the Spring Festival, some express delivery companies will charge a certain service fee EMS (Postal Express) will be subject to 10 yuan per service fee, rhyme also said that taking into account the amount of traffic during the Spring Festival, costs and other factors, each A single shipment will be subject to 10 yuan.
Express industry experts Zhao Xiaomin that the service industry to consider the user most concerned about the demand.According to the current holidays, daily necessities of consumer goods larger, the normal business volume will generally be about 30%, so the logistics company must consider the market format but also take into account the community responsibility.
To this end, Ali have introduced box horse fresh 30 minutes up, Lynx supermarket fresh 1 hour up to real-time logistics services for consumers, during the Spring Festival can not only continue to feel the smart warehouse with the day arrived and times Day of the speed experience, you will also feel the hour level, or even minutes of the new retail logistics experience.
Spring Festival spending is a unique scene, the scene of the data application requirements are higher, and even throughout the country's New Year customs differences will affect the fine distribution of goods.To this end, Lynx and rookie smart supply chain will help businesses do More accurate Spring Festival business plan. "Rookie Alliance official said.