According to the South China Morning Post, employees at Apple Retail in Hong Kong's IFS Mall called emergency services and clerks tried to put out smoke before the firefighters arrived on the scene to avoid any further damage.
A Police spokesman said staff members said they felt unwell after they inhaled smoke. The two staff members were later treated for treatment at Queen Mary Hospital. Although the initial investigation found no suspicious circumstances, it was reported that the police would continue the investigation.
An Apple representative said in an interview: 'This is a trivial matter, the store is back to normal operation soon, and no customers are affected, and Apple is also investigating this incident internally, including the issue of whether the iPhone battery has been replaced As part of the company's global battery replacement program.
In response to the deceleration door, Apple introduced the iPhone battery replacement program.In addition to providing preferential over-warranty battery replacement, Apple also introduced new battery management options in future iOS updates. Hong Kong retail store battery explosion this year The latest in a series of battery-related incidents at Apple's retail stores.
On January 9, an Apple store in Zurich, Switzerland, was temporarily evacuated due to an iPhone battery explosion at the service desk, killing seven people and injuring Apple employees but no one needed hospitalization. In addition, Apple's Spanish A similar incident happened in a retail store.