Express industry from 'stalls' to 'on the steps', just to enhance the headquarters technical content is not enough, we must face the end delivery problems.
In 2017, the express delivery industry in the PRC completed 40.1 billion business operations and ranked No.1 in the world for 4 years in a row. At the beginning of the new year in 2018, Debon officially listed on the Shanghai Stock Exchange. At this point, all of the 7 major domestic brand express delivery companies landed in the capital market.
With the help of capital, China's express delivery industry surges: from labor-intensive to technology-intensive transformation, automatic sorting equipment and intelligent robots are emerging one after another. However, compared with the thriving express delivery headquarters Some grassroots outlets are under tremendous operational pressure and even present the scene of 'headquarters like Europe and outlets like Africa.'
Head of the end of the network generally agreed that 'last year's profit of 3 pieces together barely a profit a few years ago,' relying solely on express delivery business has been extremely limited profits listed companies reported hundreds of millions of revenue revenue For franchisees outlets is another world, how to make outlets survive is the need to face reality.
After the listing, in order to fulfill the promised performance, express delivery companies must ensure that the network has strong enough capacity for transportation and transit.Therefore, the transformation and upgrading of the express enterprise trunk transportation network and large-scale distribution processing center continued to increase over the past few years with remarkable results. Although the terminal network where the outlets are located has always been the crux of the problem that restricts the level of service delivery, it has not received the same attention as the mid-range network, and the terminal service capabilities failed to improve simultaneously with the development of the headquarters, causing some hidden contradictions to start to emerge. The level of mid-level network capabilities has been improved, and the speed of the express mail is getting faster and faster, but this does not mean that the time synchronization of the express mail arrives at the user's hand is shortened, which in turn causes more pressure on the network in the terminal network. The equipment can tirelessly process tens of thousands of couriers per hour, but eventually deliver them on a one-for-one basis at couriers in the network, while at the same time, with the advent of new requirements for urban governance, Courier grass-roots outlets have to face additional pressure - the network is difficult .In particular, some major cities are subject to planning and adjustment and ' Effects' and other factors, City Express fewer and fewer outlets, many outlets have moved out, courier delivery twenty-three km from expanded from the original to a dozen kilometers, has greatly increased the difficulty of delivery.
How to deal with the problem of imbalance between grass-roots outlets and headquarters?
On the one hand, the responsibility of headquarters should be further strengthened, and the enhancement of service capabilities at the terminal can not be achieved solely by franchisees, but the headquarters role is indispensable. This year's conference on postal administration also proposed that the principal responsibility of headquarters enterprises should be further implemented and governance League, even without locking '.
On the other hand, we can not rely on headquarters to conduct external transfusions of outlets to solve the problem of homogenization competition. To introduce differentiated products is the only way for grassroots outlets to get rid of the 'meager profit', 'de-profit' and 'loss-making' positive solutions. At the same time, intelligent cabinets, co-workers, third-generation city agencies and other modes are also the ways to solve the end delivery challenges in the future.
Today's China express delivery industry is bid farewell to 'stalls' and began' on the stage. 'Logistics and Express delivery enterprises' core competitiveness is being' hard 'to' quality improvement ', the management mode should be accordingly from extensive to fine type. During the friction, pain is inevitable, only the face of problems in order to go further.