Due to the small amount, not easy to find, the high cost of rights protection, has not been given enough attention.This wool hidden covert fees, it is really stammer.
Xinhua reported that recently, the reporter to the mobile business hall to change the phone bill, the staff told the new package bound a called 'car assistant' service business, 10 yuan per month, you need to call the artificial Taiwan to cancel.
Call 10086 to ask, the mobile customer service staff said that the service opened on December 5, 2017. After verification, the business is through outbound call (ie telemarketing) in the form, December 4, 2017 a 157 Of the number of incoming calls to reporters after the voluntary mobile phone, the call duration of about 50 seconds, and call recording as evidence.
It is reported that this call to confirm whether the local machine owner, and then introduced to the user fees related matters and precautions, ask the user whether to handle the business.
Staff spoke quickly, the reporter did not consult the business content, but was asked to say 'good' or 'yes'.
When a reporter questioned call recording may be suspected of fraud, call to Tianjin Mobile call recording, was involved in 'personal privacy' on the grounds of confidentiality, refused to provide.
After an interview, a similar situation is not a case. Online 'unidentified to me for Che You assistant business, how do I protect rights'' Without the user's consent, privately opened Che You Assistant, how complaints' triggered many users' Resonance '.
In response, the People's Daily commented that: 'Coverage deductions, not in the pocket toward the user money. After the disclosure did not recognize, repeatedly pretend, big business is playing tricks. The amount involved is small, but once accumulated, really amazing , Operators net profit several hundred million dollars a day, of which the number is a hidden deduction fee? Such enrichment, unreasonable, unable to law .Defending their own rights and interests, the user when picked up legal weapons.
What do you think of it?