Mention the brand "Panasonic", I believe no one I do not know, its founder, Mr. Matsushita is more known as the 'God of Business.' The enterprise is famous for its spirit of ingenuity, which is the country with the largest number of hundred-year enterprises in the world. Panasonic is also in its 100th year of birth in 2017 Japan, but this new century-old enterprise recently suffered a crisis of confidence because of the potential safety problems of its products.
January 31, Panasonic's official website announcement said that due to quality problems in some parts, Panasonic will recall its 12 models of about 97 million units Cooking machine problem parts, and these products are sold in Japan's domestic market.
The root cause of the problem lies in the core components of the cooking machine - some consumers reflect some of the metal sheet under the knife set Will be damaged during use, off, mixed with food.
According to the announcement, all 12 food processor models begin with MX-X and are manufactured by Panasonic from January 2009 to January 2016 and are promised They send new parts to consumers free of charge, recycling the replaced knife set.
Japan's leading media, "Asahi Shimbun," reported on the 31st, Matsushita has found 10 resulting in food poisoning incidents, there are two consumers Due to food mixed with metal caused by mouth scratches.
Food safety has always been the subject of great attention, and daily food intimate 'contact with the machine, the frequency of use, and the knife set The quality of a direct impact on product quality.The incident involved 12 models, 970,000 Panasonic cooking machine is not only a huge number , But also the occurrence of many accidents will inevitably lead to the user's concern.
After the inquiry, there have also been some recall machine before the incident, but such a large scale, corporate reputation so high or should For the first time, I can not help for the United States, nine Yang and other domestic kitchen giant called, at least my home for many years the United States, Joyoung cooking machine is still easy to use as new, there is no product quality problems.
Related reading: Other major cooking machine recall events -
In 2017, the safety of the well-known German kitchen appliance brand Thermomix multifunction cooking machine (model TM31) The accident has been a hubbub in Australia, a culinary artifact hailed as 'the smallest kitchen in the world' Sold, and burst 87 in the eyes of consumers after burst 87 complaints of security incidents, once hot now let people look And scared.
Consumer group Choice released its first product quality report in Australia, unveiling the Thermomix multi-function food processor Of the 87 security incidents, and the investigation report delivered to the Australian Competition and Consumer Commission ACCC. Choice claimed to have tested 2000 machines, a detailed investigation of 18 accidents, such as Helen Kerry (Helen Kerry). Helen who lives in Perth is The mother of two lactating children, one day last July, when she was using a Thermomix cooking machine to paste the vegetables covered Suddenly the son flew out of the pot and splashed her with a hundred degrees of liquid, scalding her arms and chest, and splashed all over the kitchen. For several weeks after the event, she has to undergo surgical treatment of burns in a hospital near her home, breastfeeding her two-and-a-half-year-old daughter When the daughter often encounter her chest wound, pain makes her very uncomfortable.
Choice claims to have tested 2,000 machines and has scrutinized 18 more accidents, such as Helen Kerry. Helen, who lives in Perth, is the mother of two lactating children, and one day in July last year, she beat vegetables with Thermomix cooking machines Into a paste when the lid suddenly fly out of the pot of liquid splashed her 100 degrees, burns her arm and chest, also splashed She had to go to a hospital near her home for burn surgery for several weeks after the accident and needed to breastfeed her The two and a half months daughter, the daughter often encounter her chest wound, the pain makes her very uncomfortable with the same experience with Helen Of other victims were also scalded by the scalds because of similar conditions and even reached grade 2 burns. Some people also left small scars.
Unfortunately, however, Choice found that in the past 53 consumers had complained to Thermomix Australia about product safety and quality However, only five of them said they were satisfied with the outcome of the after-sales service.
