Water purifier waste water rate is so high? US sales: will send maintenance personnel home

'Water purifier to buy for six months, waste water rates, maintenance costs, the use of life and all the sales staff's commitment does not match' citizen Ms. Cui recently reported to the newspaper, she in June 2017 to buy a US water purifier, Sales staff promised six months to change a filter (a total of four), spend more than 100 yuan a year maintenance fee.But as of January of this year, the water purifier filter damage to three, is expected to spend 300. Ms. Cui then negotiate with the store There is a difference between the two.

Cui told reporters in June last year, she Changqing District Qinghe Street and the intersection of Lingyan Road, opposite the hospital across the street from Changqing County Richmond US water purifier stores, spent 3,000 yuan to buy this water purifier. In accordance with the commitment of sales staff, a water purifier 4 filter life of six months, respectively, a year, a year and a half, two years. One year cost of maintenance costs (for the filter) is only 100 yuan. In addition, sales staff Said the water purifier wastewater rate of 1: 3.

In January of this year, Ms. Cui found that the water purifier can not continue to work after only six months, so she contacted the store to ask for on-site maintenance inspection by the maintenance staff found that four filters broken three, need to spend 300 yuan replacement Ms. Cui questioned: 'The sales staff and the instructions have promised to use the shortest of the year's filter is only one half a year, just six months after the purchase how the three broken?' In addition, Miss Cui in the maintenance process found that the waste water rate and sales One-third of the promised staff did not match, and when it took 2.5 pounds of water, the waste pipe ran out of 16 pounds of water. 'The gap between 1: 3 and 1: 6 is too big!'

22, the reporter contacted the United States aftermarket for more information related to the responsible person explained that the use of filter life and temperature, water quality and other factors related to the manual mentioned value is only a reference value for Ms. Cui proposed waste water rate is too high The problem, they have sent maintenance personnel to come to the door to test recently, carry on further processing to the test result again.

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