'TCL refrigerator explosion from my house has gone fourteen days, TCL compensation has yet to be put in place.' Today, the town of Wanshan City, Yunnan Province, dry pond Village consumers on behalf of Guangyuan consumer electronics consumer complaints.
After the explosion of TCL refrigerator, Mr. generation home in a mess
On behalf of Guangyuan, he said he purchased a TCL three-door refrigerator model BCD-188K11 at a local electric appliance store in December 2014. The TCL refrigerator suddenly exploded on January 19. This year, furniture in the house was almost completely scrapped, Fortunately no one is by the side, otherwise it is serious.
Generated on behalf of Mr. TCL refrigerator at home
After he found the merchant reflected, TCL maintenance workers came home to view, said the refrigerator circuit board caused the fault.
On behalf of Mr. TCL, he hopes TCL will send a new refrigerator of equal size as compensation and clean the house, but TCL only agreed to give a refrigerator and said that cleaning is too much trouble and would like to give 4000 yuan compensation.
'It's been 14 days, every time I call customer service phone to answer the call back until now did not give me a call back. The new refrigerator did not see.' Generation said that the reason is not satisfied with TCL compensation is Because his area is more than 500 square meters, 4,000 yuan is not enough people please refresh the wages.
Mr. Dai said he trusted the big brands, so the TV and the refrigerators all bought the brand of TCL at one time, and did not expect the processing speed of the TCL to be too slow, so the Chinese New Year would not be the case, and TCL did not reply. Mr. Dai is very dissatisfied, 'every household now clean the house, my family is still dark, visitors are only able to go to the kitchen to sit'.
