Recently, consumers complained through the train on the nine positive water purifier service complaints, and the incident also let the consumer miserable, and said angrily at the end of the complaint 'is to throw away and do not find They, after never use nine positive appliances. "It is understood that the consumer is Xin Cai County, Zhumadian City, Henan Province, the complaint wrote that only half a month, nine positive water purifier actually leaks, contact After-sales service home maintenance many unsuccessful, angrily wrote a complaint.
The most angry that the consumer is that after the nine Yang electrical sales staff to reflect the product situation, Nine Yang electrical sales staff 'poor attitude', and even for the consumer service showed 'a long way, no Wages and other reluctant to look. '' It should be noted that not long ago there are consumers exposed from the sale back to repair 9 Yang Soymilk, go home, there is a problem with the use of repairs, but the defendant to change all zero Components and require consumers to bear the cost themselves.
In fact, in daily life, the frequency of the use of these small appliances is sometimes higher than that of large appliances, failure is inevitable.Joyoung as a more well-known brand in China, found that consumer feedback problems can not be solved in time, and After sales service attitude is so poor, people impression of Jiuyang brand greatly reduced.If you can promptly solve the user's problems, do not appear such a situation, so not to consumers experience the supremacy of the enterprise, the future can go How far?
